Customer Ratings & Reviews

The Geek Squad does an awesome job. Easy to use, good work, they go the extra mile.

I would never buy an electronic device without an extended warranty. It has already paid off in the past for me.

Wow a great refrigerator so far it does the job

Couldn’t be more happier with my purchase just in case anything goes wrong.

I have geek squad protection for my dishwasher. The GE dishwasher has broken down after two years of use. So far, I have been unimpressed with Geek Squad service. I had to wait 30 minutes to try and get an appointment on a phone call only to have them drop my call. I then resorted to online chat, and I had better results in that I got an appointment scheduled for them to check the machine (still took about 20 minutes for her to schedule the appt on the chat). Unfortunately, that appt is 2 weeks out. My guess is once they come to check it, they will order parts. I will, as a result, be without a dishwasher for several weeks. There is really no quality support here. The scheduling was terrible. The wait is terrible. I have bought a few appliances from Best Buy, but after this experience, I am done with them.

We always purchase the geek squad protection to ensure our products are warrantied by Best Buy;s realibility

Haven’t had the need for Geek Squad other than to replace my tv and that went flawlessly. Would recommend

Good to know there is a protection program. Never know with a fridge these days.

Great service and for the price covers any issues in the future

I needs help getting my computer started and he took his time helping me

I’m glad my item is protected by Geek Squad. I’d rather pay for insurance than a replacement.

In the past geek squad has been perfect so I’m know it will still be the same

Very good fridge though a bit pricey. It is very roomy and connection to the internet is nice addition.

Purchased this 3 year standard geek squad protection just in case needed

good plan to have when your in need, had a fridge that went out. called the squad and they came out like they promised and did good work

I expect no issues if/when I do have to. The Geek Squad and Best Buy have never failed to delivery on any warranty I've purchased and used so far.

The Geek Squad always takes care of you when you have the protection for your merchandise.

Moved in fridge with ease and very nice and friendly to deal with.

havent needed to use yet. i know they will be amazing when and if I need to

Never had to use my refrigerator protection but I a very happy to have you never know how we can need it!!