Customer Ratings & Reviews

Always good to have things covered and Geek Squad is great and easy to work with.

Love this refrigerator. Its very spacious and stores alot of food which is why i love it and the sleek design is a plus. Very nice.

Considering the previous Deep Freezer we had stopped working a little over two years, we had to purchase protection for the new one. We decided to go for the protection this time because it is cost effective.

We purchased the 5-year protection plan with a new refrigerator. We had multiple service calls on it, including two issues with the in-door ice maker. The first time, components were replaced without issue. The second time, parts were not available. After a 30 day wait for replacement parts that were still not available, we received 100% of the original purchase price of the refrigerator towards a replacement. Receiving the credit for the original purchase price was pain-free and much simpler than I thought it would be. The new refrigerator has been solid, the the five year protection plan was well worth it.

This Refrigerator was out of the box, and used (supposedly for display only), 12 hours after I got it home, my wife came home from work. I hadn't even plugged it in yet, so, I wanted to show my wife what a great purchase I had made, and how roomy the inside was. So I started pulling out the drawers one by one. Well the bottom drawer on the right (refrigerator side) would not open. Upon further inspection, found approximately one (1) inch of Ice formed in the back of the refrigerator side of the refrigerator preventing the drawer from opening. Also, the nylon hoses on the back of the unit, one of them had been twisted and looked like it was creased.... nice Refrigerator but, I didn't want to purchase a problem, so exchanged it for a nicer Whirlpool refrigerator.

Have not had to use the geek squad for this product,, but have used them in the past and 150% would recommend them for my electronics.

excellent group of individuals. if i ever need them again will def use them .

Got to use once after buying a tv that didn’t work

Bought a new refrigerator. Delivered just as promised. Set up. Made sure all was working before they left. Made sure we were happy.

I had the pleasure of working with them on my purchase.

I recommend the geek squad protection as they will come out and straighten out your problems

Definitely get this protection but any expensive appliances!

love my new refrigerator! So much room in fridge and freezer. Love the sleek look and clear drawers. Can believe how much i can store on doors. looks great in my new kitchen.

I haven’t needed to use Geek Squad and I hope I never have to but I know it is there.

They were not able to get the product I wanted and they came through with their warranty.

I have t had to use the geek squad protection on my refrigerator yet, but based on past purchases it’s most definitely useful. While pricy it can save you a lot of money in the long run.

Very good plan. Will recommend it for every purchase

I've had the protection plan for my fridge and will not live without it now. The agents were amazing and thankfully we had this warranty or else we would have had to buy a new fridge.

Best ever. They are local and like the name says they are geeks and know what they are doing.

I’m very happy that they do take care of the product pass the manufacturer warranty.