Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4570 reviews
(4,570 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind, hope I don’t need to use it. Recommended for all electronic devices.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get the extra protection plans. I am very glad that we do because there has been two items that we have needed it for over the years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good insurance to buy for appliances can never go wrong with coverage
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the warranty yet, but hopefully if I do, everything will be taken care of!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very sincere and helpful at the service desk I had a great experience
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection warranty for a few bucks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For an appliance like refrigerator, it is worth buying protection for few more bucks. Gives peace of mind. Geek Squad provides good service if needed.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank God for GeekSquad protection, I had to call them out at least three times and the were there
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Absolutely worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth it - you just never know and at a very reasonable price for great protection I wouldn't pass it up
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A small amount of $ each month for peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the long run, its a small amount of money each month for peace of mind.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had the chance to use it yet (knock on wood), but so far they have been very responsive to my inquiries.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use the protection plan yet, but if I do, I’m sure it will be handy
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installed the refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job the agent that he installed my fridge
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Lifesaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 years!!! You will need it for such an investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Most definitely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is the only way to go when looking to insure your buy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new freezer. I always have warranty on my purchase.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Love the extra protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the Geek Squad protection in place because I do not have to worry about the "what-ifs" in my budget. If I have an issue, I call the Geek Squad!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always add protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth adding the protection just in case!!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Outsourced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars for the terrible system of trying to contact someone online or on the phone who could actually get the service appointment scheduled. It was during Covid so that is the reason it was not a one star. About 3-4 hours of phone time. We had this warranty on a Samsung Refrigerator Freezer. Good thing because just after year 1 the ice cube maker seized up. When we called we were lined up with a contract repair company and not Geek Squad. Ther were nice and professional but it took three tries to get the repair right. To their credit, they followed through and got it done without complaint the third try. I would recommend this anyhow if you have a fridge with an icemaker.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this experience with us. I'm very sorry to hear that it was difficult to get ahold of us. We definitely hear your feedback and will implement it as best we can. I'm glad to hear the issue was resolved in the end but will work to improve the experience. Thank you and stay safe!
Rated 5 out of 5 stars
Protect your appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For something as expensive as a refrigerator, not getting a warranty is madness.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Appliance protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the extra protection because I do think thinks can happen. They don’t make anything like they once did.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend


