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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4570 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 4,570 reviews
  • Rated 5 out of 5 stars

    Great for a piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but good luck with my home appleinces over the years but, I get the protection for piece of mind. I am very pleased the the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Value for money but horrible claim process method!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I had this and that saved me to cover my new refrigerator cost when my new LG model went to irreparable condition within 2yrs. This plan helps a lot to have peaceful mind but getting to the customer care and process will take it forever. I might has in total wasted almost 2 days in my life trying to get hold of someone and to process our claims!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is on point!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my stuff installed in a flash and I couldn’t be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to get the geek squad warranty, best less hassle free warranty ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This store has everything I need. Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase the extended warranty for my appliance Everyone here does their job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plan is highly recommended. Would not make the purchase without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used The Geek Squad for many years. The Squad is efficient and gets repairs down quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cleaned our hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this service relatively frequently. Very professional and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far geek squad have worked well. services appliances as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always answer my questions and if they didn’t know answer they would find it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when purchasing a new product, specifically one you care a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge issues....GS did their best to fix issue. In the end, it was replaced entirely. So worth it since $2500 fridge was only less 1.5 yrs old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the geek squad plan is always worth it! It's a lifesaver when you need it and not having to hassle with anything, the do it all for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this protection, just in case , but not a bad price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate recommended that I purchase this and explained the reasons clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way the installers took the packaging instead of leaving it for me to dispose of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this anxiety lifted when I got the warranty. If anything happens, it's taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I feel confident when and if I do it will be well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I got this and price was reasonable, compared to other stores.

    I would recommend this to a friend