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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4570 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 4,570 reviews
  • Rated 5 out of 5 stars

    Geek squad mounted TV accurately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and very helpful and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend gettin any protection best buy offers not only are they very knowledgable but back thier products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had them come out so far so I don't have nothing to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel great that I have coverage on my new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had an issue with the geek squad warranty. The times i have used it, the replaced the item on the spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good beautiful look work well easy to fit together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have not had to use warranty yet, no problems. Fridge works with no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad needs to help with temperature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My food has been spoiling due to refrigerator settings, as the manual did not have any instructions. Geek squad helped me over the phone to set up the temperature but still I feel something is wrong with temperature as lot of stuff gets frozen and spoiled. Will call geek today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product insurance at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything without the full support of the Geek Squad behind you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad refused to answer me or call back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have called Geek squad 3 times to book an appointment, it took too long. They asked me to call a second time to book the appointment. Sadly, I have called and yet I have not been attended to. It's not fair.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. It's always frustrating to feel neglected and like your time was wasted. We always strive to ensure our customers are provided the best service possible. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this for every electronic item I buy that has a value. Wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD ADDITION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WHIRLPOOL WARRANTY WAS KIND OF LIMITED SO $79.99 FOR 3 YEARS TO COVER EVERYTHING WAS WELL WORTH IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need for ref, however have it if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for my new fridge Love the service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to know it's there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God we haven't had to use the protection plan yet but am just thankful to know it's there when we need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use; but find purchasing Geek Squad service is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend the squad. Helpful with questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect warranty for my new appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I'm relax because my new appliance is protected. When I use my warranty in other products from B.B everything runs perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and they are always willing to help out

    I would recommend this to a friend