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  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

5-Year Standard Geek Squad Protection

SKU:
7872002
See Details

Customer reviews

Rating 4.5 out of 5 stars with 4572 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,572 reviews

  • Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great feeling knowing I have purchased protection if I need it.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Best extended warranty on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best extended warranty on the market and it's very affordable

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Must have for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price for 3 yr protection was best among all the retailers. BestBuy is best!!

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad warranty/insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Absolutely must purchase if you bought something expensive!

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer sales representative. will recommend purchase from store

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Always Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase geek squad. Good price to make sure you are covered.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had great service with geek squad warranties on appliances.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • When the Geek Squad is not the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad for refrigerators is subcontracted to appliance repair vendors who are not employed by BestBuy. In the case of my refrigerator they have unsuccessfully attempted to guess how to repair it so far 4 or 5 times. They order parts such as circuit boards, try them, and when they don't work they just put back the old parts and order other parts. Yesterday was the scheduled date for a 5th attempt. They did not call or show up. So far this has been going on 2 months. I tried to contact BestBuy about this today and got a recording that they are busy and try at another time. I have Geek Squad coverage for technology and it is good, but for appliances I do not recommend them.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for connecting with us on this. I'm very sorry to hear about this poor experience and the inability to get adequate assistance. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Comfort Knowing It's There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a comfort knowing we have the added protection if needed. Price is affordable.

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything without the extended warranty ,

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the part we are able to get extended warranty, make life so easier!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the warranty, can trust that if anything breaks it will be covered

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • never had problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had any problems with their service or help highly recommend

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick to set up an appointment to replace a defective display panel.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • A no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A product warranty for a Best Buy appliance just makes good sense

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty plan was good price compared to other stores for amount of time

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Best Buy Is A Scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator died after 6 months. I bought the 5-year protection plan, and Best Buy refuses to honor it. This company has gone from my favorite store in the 1990s to an absolute fraudulent scam today.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled that I could buy a 5 year warranty and so reasonably priced!!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Time using geek squad protection I hope works

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Purchased with the refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for a part replacement many months ago but I still find myself calling to get it shipped

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 193, Showing 3,841-3,860 of 4,572 reviews
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