48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4572 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,572 of 4,572 reviews
  • Rated 1 out of 5 stars

    Poor service on repairs!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reliable service. Refrigerator service repair is a mess. Third party Service provider doesn’t show when supposed to, and keep you without refrigerator for weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worthless. Denied repair and replacement for my dishwasher claiming misuse. Don’t waist your money at Best Buy or with geek squad! They won’t fix anything!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years in and the freezer stopped working dont buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with how my fridge situation was handled… finally after talking to the six agent they fixed the situation but it never should have gotten as far as it did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make you wait 1/2 hour, they have an extremely poor setup to reach the GS. It is like you are calling a federal building.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total RIP OFF. DO NOT BUY IT!!! And when you make a appointment they don’t show up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hard to get service. You have to go into the store to get good service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has major frost build up then the refrigerator gets warm

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t Fix Your Samsung Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother buying “protection” for any SAMSUCK refrigerator. They can’t fix the it… no one can.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy a Samsung ap pool Ian e we have had nothing but problems with this refrigerator.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FRIDGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONLY LAST NO MORE THEN 3 YEARS DONT BUY!!!!!!! NICE FOR FEW MONTHS

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible!!!!!! Don’t buy!!!!!!! It won’t last!!!!!! Wasted 4K

    No, I would not recommend this to a friend