Customer Ratings & Reviews

For the cost for 5 years of worry free on the fridge it was worth it. Hopefully we won’t need to use it but if we have to we are covered.

Rather have the warranty so I can feel better about my larger purchase

Love that we are protected it helps knowing any where down the road 5 years I will have the coverage and don’t have to buy a whole new piece of equipment

Geek Squad has been great. I get one-on-one attention and all my questions are answered. If I don't understand they will take the time to explain things in layman's terms. Great expeience.

Love this fridge! So much space - LOVE having the ice maker on the door rather than taking up shelf space. I was hesitant on “smudge free” but it fights off sticky hands and wet doggie noses with ease. The led lights are amazing and offer so much light. Love that it’s on the front of the fridge rather than the back - impossible to cover the light. Only thing that could make it better would be a light for the water/ice dispenser.

The gents fit it to the right location and connected with instructions. Thanks

Always get this with any large appliance purchase! You will never regret it.

Geek squad is always there when you need them. They are very professional and we love the team in our local area. They are very knowledgeable and helpful. Keep up the good work and thanks for all of the support.

This was a life saver. Glad we purchased it. They ended up replacing the entire refrigerator because they couldn't get someone to come fix it. They brought the new fridge, hooked it up and took the broke one.

Great service. Had some problems but they fixed them right away.

I am so happy I purchased the Geek Squad Protection plan for my fridge as my refrigerator broke down right right when COVID-19 started. Since the technician was not able to enter my home and given my refrigerator had broken down before BestBuy exchanged it for a bigger model. The model I got was actually bigger which was actually pretty nice of them. The representative I spoke with was actually really helpful and nice.

Service outstanding, of the truck, installed, reviewed operation. Done in an efficient manner.

Definately worth the money, seems like you wouldnt have any hassle with geek squad

Always worth it. I geek protect all my major purchases and will continue to do so.

Love having the protection plan Bestbuy makes their plan easy to use. While I have not had to use it for this freezer I did have a plan for our Microwave. We had a powersurge through the house that ruined it and they just replaced the product no problem

Purchased this for my dented/damaged fridge that I purchased on discount. Normally damaged items are sold as is, but they still allow warranty coverage!

As descripted so far so good. Looks and best of all functions as described.

Haven’t had any issues yet with the product I purchased the warranty for. But have just used a warranty for a laptop I bought a couple years ago. Son dropped my laptop and damaged it. Brought it in with one month left on geek squad warranty. No questions asked. They took it in and said 4 to 6 weeks, I dropped it off Saturday afternoon and got it back Thursday shipped to my House

Glad tohave the assurance of support & repair. I've used Geek Squad before and was Very Satisfied with the experience. They were Kind, Listened Intentfully & Explained Service.

I think the geek squad protection, over all is a pretty good thing to have. Especially if the product can't be fixed they will replace. On large appliances though.. All I can say is maybe aske before you buy "who" they contract with in your local area for repairs. Our local area, the rouge Valley in Oregon, not a whole lot of options, and the people they did send out, HORRIBLE!! I had to call for my washer. He couldn't figure out the problem, and then, ordered the wrong parts, twice!! Best buy , finally replaced it with a new one. Kind of a buyer beware kind of thing. My interaction was a while ago.. So no idea as to how good they are now. They contract out large appliance repair.