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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4554 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,554 reviews
  • Rated 5 out of 5 stars

    Worth the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sometimes hard to figure out stuff on your own, they help a lot and always have answers you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install but haven't needed repair yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it, yet. After my previous washers lasting between 5-10 years, I'm hoping this will extend the life of the one I just purchased. Stay tuned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually would have given this refrigerator 5 stars but it just didnt fit my family's needs. It is a great fridge for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just precautionary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this extended plan for an insignia 21 cubic foot freezer. I did it more for a cautionary because I have never had a problem with any insignia products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to cover a TV for 5 more years so I don’t have to worry about something bad happening and having to buy a new one. Beat buy has always had the best service plans compared to other stores and it’s one of the main reasons I will always shop at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the Standard Geek Squad Protection has always provided me with a level of comfort. Hence, I recommend purchasing it in the event that issues develop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has always been there to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only ever had fantastic, patient, communicative experiences with the Geek Squad. I will continue to purchase Geek Squad protection from bad manufacturers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall it is a good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is spacious, nice size compartments, but no outside ice dispenser. Other than that, i highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to extended warranty No for Samsung Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this extended warranty because the Samsung fridge is a total piece of poop. Definitely recommend getting the extended warranty for all purchases $500+ but do not recommend any Samsung appliances. Just to make it sting a little extra for me is that the Samsung fridge was a gift for my gf’s mom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! I love that I could get 5 years service, one less thing to worry about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my Samsung refrigerator and haul away of my old one was fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty for appliances because you never know. The price was cheaper than getting it through the appliance manufacturer, plus I have never ever had a problem with the geek squad protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind, knowing that the fridge will be fixed for the term of the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect ur stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to get something like this to protect your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if I never make a claim on this protection plan, the price was reasonable enough that the cost will justify the peace of mind I will have over the next five years. I've used the Best Buy & Geek Squad protection plans in the past and am very impressed with how the work. And I love my new LG fridge so much that I'm really hoping that I never do have to make a claim. The peace of mind for the next five years is well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my freezer in excellent condition and helped put it in the house. I love my deep freezer and glad I bought it from Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked to add an extended warranty when I ordered the refrigerator. I found out that didn't happen. So I called Geek Squad on June 2 to purchase extended warranty. When I received my email receipt, it looks like the warranty was post dated to the date of purchase of the refrigerator, not the actual day I purchased the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly despite a few setbacks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my refrigerator. It was not easy to get it into the house. But they were willing to trouble shoot when necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was very spacious and the young lady that helped me chose the correct one was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year appliance warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a Samsung product get the Geek Squad warranty. I own all Samsung appliances (Microwave with hood exhaust, stove, dishwasher and refrigerator) in my kitchen. Dishwasher went down after manufacturer warranty expired. This warranty goes beyond Manufactures warranty. "Damed if you do, Damed if you don't"

    I would recommend this to a friend