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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4554 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 4,554 reviews
  • Rated 4 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were helpful and set everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full protection on my fridge for 3 yrs with no deductibles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out right away when I had an issue with my dryer. And since it wasn't working properly they made the progress of replacing it very easy. After this I will be buying all my major appliances with Greek Squad Protection. Its worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ALWAYS GETS IT RIGHT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have competent people handling your precious gear. And GEEK SQUAD always delivers on care and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definatly necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty's value to be determined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not terribly easy to access service, don't know whether it is a function of pandemic & not as many people working but takes a long time to reach someone

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your great feedback. To answer that, the pandemic definitely does cause a higher call volume which leads to a longer wait time. We apologize for that! But we absolutely hear you and appreciate the information.

  • Rated 5 out of 5 stars

    Geek Squad fixed my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are helpful. When I call for service they set a date and are on time when they come to the house. They fix everything I have called them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the refrigerator as a gift for my mother. Very spacious for its size. The all black exteroir is shiney and easy to clean. Overall, the refrigerator looks and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best protection plans out there. I had use get a TV repaired and since they couldn’t repair it. They replaced it and gave me the exact value of the TV that I paid for it 3 years earlier. I now buy geek squad protection on all items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is by far the best Best purchase I’ve made for all my appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Add on warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the ease of adding the warranty to our fridge after purchase a smooth and seamless process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always great ton work with! Minimal stress and good coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have not had any issues with our new appliance, but feel great knowing that we have the Geek Squad ready to come out an help as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, but it gives me peace of mind to know that if anything goes wrong, it's covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this and hopefully won't need too!! It is nice for the piece of mind and not having to renew the manufactures warranty every year. I only buy these for big ticket items and only had to used this warranty once before and was pleased with the experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple quality refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and quality refrigerator. I love the ice and water machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy anything without geek squad protection. Bought a game console for my kids recently, it broke like a moth after and i got it fixed no questions asked. For peace of mind and to protect your investment you are better off getting the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad for protecting my new purchase

    I would recommend this to a friend