Customer Ratings & Reviews

Great Buy. Easy to use. Ordered online and picked up in store was easy.

We love the fridge so a 5 yr. Warranty was a must for us due to our heavy use.

I have worked with Geek Squad before and it has always been a pleasant experience, so to me purchasing this was a no brainer.

Do not have to worry about transporting upstairs and installing any thing.

I always buy protection since appliances always run into issues. Geek squad protection has saved me many times.

This is really a nice protection plan if you own several computers, laptops, electronic devices and appliances. Whenever I experience issues with my devices I just call or make an appointment and my issues are solved.

I called the Qeek squad about the dent on my new Samsung refrigerator. I decide to see what kind of discount I can get for it. I was very happy with the amount.

This is the third one I've got for my relative! Great choise!

It is an added expense, but is piece of mind in case there is trouble with the refrigerator unit in the future.

Excellent service. When I call for service, they respond immediately

great service! Gives you peace of mind for all your appliances!

helpful when needed and quick resolutions- so far no issues with product

Peace of mind is priceless and when an appliance fails you want trusted experts to make repairs with no worries about the quality of their training and their ability to make the repairs in the proper way with the correct factory parts. I wish they were available for car repairs.

The agent brought the fridge and installed. Unfortunately, there was a small dent in the fridge.

I found this protection plan useful Incase something happens after 15 days return window.

this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

The Geek Squad has been very good about helping us out with a fridge that was a lemon and replacing it with a different one that was in stock.

The refrigerator was delivered on-time and installed effectively. The service people went out of their way in helping me to disconnect the old refrigerator's water line to the ice cube maker.

The delivery and installation on my television set was made very simple and easy. I would recommend the geek squad for anyone who is purchasing a new product from Best Buy.

Hope the refrigerator last long enough so I don't have to use it.