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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4561 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,561 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the warranty as of yet the fridge is to new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't yet had to use the protection plan, but having it provides peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent offer to protect your investments. Great value and great customer experience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible!!! The water tasted bad after putting in a new water filter. Put in a work order, they came out and said it was the water line connector that's causing the bad tastes in the water. They do not services anything attached to the refrigerator. The warranty only covered what is build on the refrigerator. Replaced a new water line connector, the water still tasted bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GET A WARRANTY! It’s worth EVERY penny! Something WILL go wrong with these new technology appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice having the peace of mind knowing that if anything goes wrong it’ll be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the extended geek squad warranty is a good value. I hope I don’t have to use it but I’m happy I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has lots of room very spacious and I got two so you can feed and army

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this on majority of the items I purchased, Great buy, easy to use no hassles! Don't miss out when you can have great service and a new item if the other messes up or stop working etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime there is an issue it’s always good to have purchased a warranty. I haven’t needed it but I’m glad I purchased it. Anything man made can brake.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the time will not come to use this but it was priced at a fair price. I like that the team from the store will answer service calls instead of a third party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecelent i lo e it have not had issues just defrosting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Discount purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a great product and pick up was easy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Quick Geek Squad response!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to replace my refrigerator and geek squad took care of this quickly and easily. Highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this extended warranty protection when I purchased my LG Refrigerator. Reasonably Priced at Best Buy. Haven't had to use it but it's good to have if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation / Happy to have Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to utilize the protection plan yet, but happy the service was offered. Great price and piece of mind for five years. In-home delivery and installation were a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is peace piece of mind, have used it before on a previous purchase and I was completely satisfied. The agents that work on the Geek Squad are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my freezer safely and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys safely delivered my freezer and put in the designated space and set it up to make sure everything worked perfectly. Great job. No dents, no bumps, no broken parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my book, it is well worth the money for the 5yr plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase 3 years of warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase warranty even within 60 days of buying product.

    I would recommend this to a friend