Customer Ratings & Reviews

Horrible!!! The water tasted bad after putting in a new water filter. Put in a work order, they came out and said it was the water line connector that's causing the bad tastes in the water. They do not services anything attached to the refrigerator. The warranty only covered what is build on the refrigerator. Replaced a new water line connector, the water still tasted bad.

Easy to purchase warranty even within 60 days of buying product.

The geek squad has always been attentive to our needs when it came to electronics. They were very professional and explained everything to us in regards to our purchase.

i am glad i bought this because i bought a new house and needed to buy alot of appliances. this also includes getting a tv mounted for free if bought through best buy!

I love this freezer it really does the job and is very handful also

Geek squad accomodated my return and exchange quickly and efficiently

This refrigerator has large storage space, delivery was on time and handled it very nice without any damages

Peace was minde and for a reasonable price for 5 years

Enjoying the geek squad service. Nice to have experts available when you need them. Other perks are great too like installation, haul away and extended warranty.

This plan that I purchase is a reasonable price and they come once a year to check it ,besides if you need to make an appointment for a repair

Keep you protected if you have any problems at all. They stand behind their products and this is a great way to make sure that if you do you have any problems that is fixed at no cost to you. Definitely worth it

Good deal for the protection plan, the price is good

Glad to have the extended protection. I've only had to use the Services on laptops. Haven't had to use it on appliances but glad to have the option to purchase the protection.

I think that this is the most aggresive guarantee on the market. Excelent option to protect products!

Bought the warranty but hope I don't need to use it. Love the freezer!

I did not hesitate to get this option as I have it on my computer I purchased from Best Buy. I have had to use it for my computer and found it to be painless and very efficient. I have no reason to believe the service will be any different for the refrigerator.

Excellent customer service and fifty more characters

It is great having this protection on my items! Worry no more!

so far so good we don't have any chance to ask the service but good!

The geek squad protection plan gives me peace of mind. Ive had to use it in the past when my tv went out. and they took care of everything, made it very easy for me to get a replacement