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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4563 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,563 reviews
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for getting installation and rid of old appliances. The guys were in and out in just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend for refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend geek squad on my refrigerator in case anything were to go wrong. Being a sing mom. I don't have time to be fixing things. I like making the one phone call. And they are on the way to fix what ever goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer warranty good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased to extended warranty plan on the freezer because the last freezer went out and over $200. of food had to be thrown out and it was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you may need a warranty, but it feels good to know that you can purchase one at a affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed both of my refrigerators!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge was installed as ordered. The units were plugged in, plastic and packing materials removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty. Also the price varies depending on the price of the item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad replaced my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Whirlpool Refrigerator after a year of having the product, I began having difficulties. Having the Geek Squad Protection Plan, I was ultimately able to replace the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My last experiences was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took this guaranty because geek squad is excellent in all aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You better buy a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST- HAVE as Best Buy 1st delivered us the wrong fridge and then brought us 3 different fridges that did not work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Service and 100% professional.. A pleasure to deal with... easy from problem to total satisfaction. The Pinecrest Best Buy is the Best store in Miami...A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty coverage just in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth every penny and the Geek Squad is professional, knowledgeable and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use our Geek Squad coverage and I’m happy about that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing and go above and beyond to make the delivery a success

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad before and I trust them. That is very important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont short yourself

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so this is a great thing to have no matter what. It give you the extra protection you need. Best buys geeks are top of the line! They knowledge about the products are sensible to no one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock on wood haven’t needed to use geek squad yet. But it has been a peace of mind to know that we can get any problems fixed on site for at least the first the three years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough good things about their service. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I buy large appliance or electronic I make sure to get warranty it just makes since cause brand new can malfunction at anytime.

    I would recommend this to a friend