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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4563 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,563 reviews
  • Rated 5 out of 5 stars

    Geek squad protection is an absolute must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth every penny you spend on it. Things just do not last the way they used to. When things break down they either fix it or replace it. What could be better than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called me after my purchase a month later to make sure everything is working and even give me the information for them to come visit and check that everything is working in order! Good costumer service!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth the price for the appliance I bought it for. Worth getting the extended warranty on appliances like the freezer I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this, it saves so much in a long run, and offers peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased geek squad with nearly every product I buy from Bestbuy. Though manufacturers warranty is there, it’s usually limited. I suggest geeks squad with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use the geek squad service for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. Never had this much refrigerator and freezer space. The ice cube maker makes great ice of a couple different sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the plan on any appliance or computer you purchase. You never know when something may go wrong. I always buy the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for large appliances only!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year service plan always a good idea on major appliances. I already it twice in one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra cost...guys were courteous, quick, professional and did any excellent job with unwrapping, installing and hooking up my new refridgerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad called about dings...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad noticed a few dings on the refrigerator as soon as they unpacked it. They were able to call geek squad/best buy and get us a partial refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terriblemodel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very expensive but necessary as I do not have good luck with regfrigerators and my last one had over 8 repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the geek squad protection plan. I’m happy to know that my product is covered under warranty and there’s nothing I have to worry about if I run into any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greattttttt Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection plan is a great product to get on your new purchase. It had save me a couple of times. Or i would had to pay for a expensive bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always have good quality on their products and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranties are necessities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy brought the wrong fridge, then 3 fridges that didn't work until we finally got a different (working fridge). Therefore, you must have a warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue with the installation, it was smooth and easy. staff was supportive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty Helps A Lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased my refrigerator and haven't needed to use the warranty yet, but I know it is very handy when appliances get old and break down, fixing becomes very expensive to pay for parts and labor. I think it is a good choice to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty offered by Best Buy is the warranty I purchase for all my appliances and electronic... Excellent Service and very knowledgeable staff.

    I would recommend this to a friend