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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4563 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,563 reviews
  • Rated 4 out of 5 stars

    my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no opinion on the warranty as I have not had to use it. I don't anticipate using it in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this service once I had a good experience. I was also given a gift card for the delay. It was during cov-19.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. I have not had to use this particular one thus far but I have used the service plan for other items and was very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have coverage for large appliances. Paying the uofrint cist of coverage can save me down the road if i have problems with the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased five year geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a three-year warranty instead of the five year warranty I went into the store and it was very easy to change geeks one warranties are the best in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient delivery. Communicated well before and during the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love it they are so good and great customer service and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased the extended warranty to cover any unexpected issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection Plan. Best to be safe with extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator plenty of room in both compartments

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plans run concurrently with Manuf.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful, the BB Protection Plans run concurrently with the manufacturer's. So when I purchased a 3 year plan, I assumed it would extend the manufacturer's plan of year by 3 more, so four year total. That is what I was also told by two different sales people. But no, it runs concurrently, so I actually payed for 3 additional years but am only getting 2, since by the terms of the agreement BB will submit warranty claims first to the manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES, sometimes I like to save money, but sometimes I want to have a peace of mind and get the best warranty/Geek-Squad protection for my investment. And this is why I choose "5-year Standard Geek Squad Protection ." THANKS GUYs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need it but it’s nice to have for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little premature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems like a good warranty. We bought it because so many refrigerators with built in icemakers/dispensers have problems down the road and Best Buy warranties only cost about half compared to bloated competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the warranty yet so I cannot comment on how well it would respond to a claim. I will say that the price for the 5 year warranty was $200. A 5 year warranty from Sears for the same refrigerator was $580.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks on Deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable able to provide insight into the issues your facing with your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is worth the money. I am not super tech savvy so this will be a great asset when I have any problems. They are going to come out next month to install all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 year protection is very good to purchase in case something goes wrong with your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No company does it better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always count on Best Buy’s guarantee. They go beyond the norm in every area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLIANCE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection at a good value. Will probably never need it, but it's there if I ever do have a repair.

    I would recommend this to a friend