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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4563 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,563 reviews
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 5 year warranty because I've had problems in the past with other fridges and I'm glad I had it then, hopefully it will cover me now on this on if need be. Good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service wasnt necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me they couldnt hook ip the waterline because it was an older configuration. They did move it in place for me. I ended up installing the plumbers tape and screwed in the water line. They did offer to return the service fee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service has helped me a lot because after several Freezers with failures they were going to check it for me And help me with the exchanges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it..its does the job. Very easy to use and clean. Nice size gor storing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we had extra warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker was broken and didn't make ice anymore. Greek squad took care and replaced to new one with no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad us decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent I guess, haven't needed to use it yet. :) !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable value for three year warranty, good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options . Haven’t had to sue but bought just in case .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good at answering questions. They won’t cover something if it’s still under manufacturers warranty. I bought a Samsung Fridge (never again) and had food spoilage. They reimbursed me quickly for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection guarantees you protection on your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great way to protect your appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heard good things about Geeksquat in the past. I didn't really try them until I owned my own appliances. Glad I have them. they are responsive. you called them, they come to see you the next day and solve the problem. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this refrigerator because of the larger size and not having the water dispenser in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use yet so I can’t review fully. If I need to use the service, I’ll update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and knowledgeable. Cleaned up behind themselves and was patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad explained additional protection plan cl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was outstanding. Helped us with a long dreadful issue while updating our kitchen appliances. It was great to have assistance with no additional isdues6!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased and used the GSP plans in the past and have not been disappointed when it came time to receive service. I fully expect to have the same experience with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Randy Clark, Treasurer Clark County Optimist Boys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been a longtime Best Buy/Geek Squad customer, I see the value of their coverage. We decided to have our new refrigerator covered for 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice price for a great setvice plan you can use for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge delivery persons nice, professional, very helpful!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    This is a MUST have

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a MUST! It saved me $1000 from buying a new Tv

    I would recommend this to a friend