Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4563 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,563 reviews
  • Rated 5 out of 5 stars

    The geek squad pros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time and very respectful would always use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assuring to know I have this extra protection, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. I’ve never had a issue with having my appliances fixed. Best thing you can buy to not worry about them breaking and being a costly expense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix all problems quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had before geek squad for 5 years and it’s helpful for me and my family so I got for new refrigerator too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the fridge. It worked and looked great and delivery was excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pricing for more expensive, large scale electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired ice maker numerous times!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and when they couldn't come out during the covid crisis they had another vender come out and hopefully i will get the reimbursement like they promised!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is priceless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans just make the most sense when you are spending a good price to begin with. There's no better feeling than knowing your investment is protected for an additional amount of time- in this case, 5 years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality standard protection & service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly appreciate the 3 year standard Geek Squad protection plan to have Best Buy support for products and services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were perfect and professional in selling my fridge , super satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered asap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent deliveryman to install my refrigerator and they did the job fast and were very professional thank you GS

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're really glad to hear this experience went well! We love hearing stories like this. If you have any questions or need anything, please let us know!

  • Rated 5 out of 5 stars

    Recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend purchasing a Geek Squad protection plan for an major appliance or electronics - Best Buy always has been able to assist us with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew set the fridge up were very polite and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that showed up and installed the fridge were great. They were very quick and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend purchasing a Geek Squad protection plan for an major appliance or electronics - Best Buy always has been able to assist us with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents transported and installed the product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 5 year protection plan is the way to go.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad 5 year protection service is a great add on, even though I may not need it, because of the quality appliances I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t skip the added protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not want to protect your expensive fridge purchase for 5 more years? This covers you for practically everything you’d need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A product you won't want to use :)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought protection on new kitchen appliances. It seems expensive but should I ever use it I might change my mind! Hard to review something you hope never to use :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my geek squad service, and must say I’m very pleased, and thankful I purchased it.

    I would recommend this to a friend