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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4563 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,563 reviews
  • Rated 5 out of 5 stars

    Geek Squad repaired my fridge in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will never go wrong with the warranty. Now days so much technology in refrigerators that anything can go wrong and is very expensive to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta go with Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for large scale devices bought at Bet Buy! Their Geek Squad service is what keeps me coming back to Best Buy, and not to Amazon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 insignia refrigerators with insurance The price $139.99 Times 2 refrigerator/freezer Just for the peace of mind Total cost $1401.58

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEst service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable service available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and affordable to add this great service to the purchase. Nice to have the backing of the Geek Squad on this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great repair support and good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 occasions when my freezer needed repairs. The Service protection plan is a good option to get just in case you need oarts service in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator was delivered in timely manner and professionally installed and took away old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money in case something goes wrong.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money in case something goes wrong. Especially with an item this size it’s nice to know that they will come out to your house if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge is perfect and fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does its job. I love how spacious it is and fits well with my other appliances, no issues have occurred and I'm happy with my fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is the best!!! Excellent customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this. My LG refrigerator had a problem with the motor 2 years later. Geek Squad replaced it at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they answer all my questions and if anything is wrong with my items they fix it or replace with no problems and they are so nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We shall see...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure. Have not had a need to use this service yet. But I decided to purchase it because of the cost of repairs for this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    optimal warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    warrantys are like insurance — you never know when or if you will need it! But i just could not pass up on the extremely reasonable price for the 5 year warranty! thank you BestBuy & GeekSquad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, Friendly Service Techs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents delivered my refrigerator and television with fast and friendly service. My refrigerator was in place and up and running in no time at all.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    # 1

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costumers service love the way they handle all the situations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to utilize yet for refrigerator but in past when we purchased for other items we were happy with service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the way geek squad responds quickly to my requests.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with installation. Showed up on time. Worked efficiently. Didnt leave a mess. Plus 3 years of piece of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Great price for 5 year protection and it gives me a peace of mind,

    I would recommend this to a friend