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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4563 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,563 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for $170 you get a five-year protection from geek squad can't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protection for a product and geek squad is helpfull.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safe!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used the service yet, but the cost seemed appropriate for the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a relief to have the support of the protection plan on my appliances. Definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service. I was very pleased with the quick delivery time and how helpful the people who delivered my item were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Friendly and helpful. Excellent job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor repair needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a minor repair needed. Scheduled on line. Repair person called to get the details and had the part needed delivered to the house before his arrival. Fixed the problem in no time. Pain Free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan. It is always best to insure that your product purchase is covered for unexplained problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so protected. I was terrified at first but now I'm protected :p

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra warranty is needed for big ticket items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t need to use the geek squad yet but I hope they will pull through when I need them. Hopefully I do not need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New frog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and so far so good. A little smaller than our last one which is good bc more space for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad warranty, never had any issues, they always fix or replace in timely manner

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind for a new appliance is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 10% of what we paid, it wasn't cheap, but it means a hassle free repair if anything goes wrong and hopefully the cost will only be for peace of mind and we won't have to test out the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always suggest buying the 5 year warranty because it’s really good peace of mind if something breakdown or stops working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this plan yet and I hope I do not have to. It is nice to know that Best Buy has my back in case something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, dont have to wait for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No mistakes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're making a big mistake if you don't protect your major purchase investment for your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY glad I got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the squad protection, I'm sure we would have spent way more to repair our stuff. Very worthwhile.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was installed properly and it’s been working well since then

    I would recommend this to a friend