Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4563 reviews
(4,563 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for $170 you get a five-year protection from geek squad can't go wrong
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It protection for a product and geek squad is helpfull.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Feeling safe!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have not used the service yet, but the cost seemed appropriate for the protection.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 Year Service Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a relief to have the support of the protection plan on my appliances. Definitely worth the cost.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fast & Professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and professional service. I was very pleased with the quick delivery time and how helpful the people who delivered my item were.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the product.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Friendly and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Friendly and helpful. Excellent job done
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Minor repair needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a minor repair needed. Scheduled on line. Repair person called to get the details and had the part needed delivered to the house before his arrival. Fixed the problem in no time. Pain Free!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Product Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product plan. It is always best to insure that your product purchase is covered for unexplained problems.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel so protected. I was terrified at first but now I'm protected :p
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Extra warranty is needed for big ticket items.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t need to use the geek squad yet but I hope they will pull through when I need them. Hopefully I do not need them.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
New frog
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and so far so good. A little smaller than our last one which is good bc more space for us
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love geek squad warranty, never had any issues, they always fix or replace in timely manner
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Ease of mind for a new appliance is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At 10% of what we paid, it wasn't cheap, but it means a hassle free repair if anything goes wrong and hopefully the cost will only be for peace of mind and we won't have to test out the warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good purchase for expensive items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always suggest buying the 5 year warranty because it’s really good peace of mind if something breakdown or stops working properly.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this plan yet and I hope I do not have to. It is nice to know that Best Buy has my back in case something goes wrong!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GOOD SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service, dont have to wait for a long time
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No mistakes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You're making a big mistake if you don't protect your major purchase investment for your home.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
VERY glad I got this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without the squad protection, I'm sure we would have spent way more to repair our stuff. Very worthwhile.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was installed properly and it’s been working well since then
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


