Customer Ratings & Reviews

Great service every single time something happen with fridge they were able to fix it fast

work perfectly good customer serve, sales representative is the best.... Best service

It is more spacious than our previous refrigerator. The doors have plenty of space for condiments and bottles of wine. The media hub is perfect for listening to music while you cook, and adding our own photos was a nice touch.

Not much to say about this extra warranty as I haven't needed it for the new refrigerator we bought. Won't kick in until warranty expires. I will say that I am surprised that $2000 refrigerators aren't expected to last more than a few years. I remember the old Sears Kenmore that you bought once every 20 years.

Contacted geek squad with an issue with a newly installed refrigerator with an error code, they told me what the code meant and told me to contact the manufacturer due to it being covered under the original warranty. After contacting the manufacturer, I ended up exchanging the refrigerator. The geek squad delivered and installed my new refrigerator. Very happy with the delivery and installation.

Already had to use the warranty on relatively new Fridge/freezer because I was not getting any ice. Unfortunately, they did not send a Geeksquad person but a third party who said I had to get a new replacement. Ism glad I called the manufacturer who sent a person and they replaced the mother board.

I recently moved in to a new home. I needed a new refrigerator and did a lot of research on line to find a high quality refrigerator at a good price. I selected one from Best Buy and had them set it up for me as we all know how stressful and difficult moving is! They Geek Squad did a great job of setting up my new refrigerator and showing me all of the features it has and how to use them.

Good idea and have yet to need it but glad I have the coverage

Glad tohave the assurance of support & repair. I've used Geek Squad before and was Very Satisfied with the experience. They were Kind, Listened Intentfully & Explained Service.

Purchased this for my dented/damaged fridge that I purchased on discount. Normally damaged items are sold as is, but they still allow warranty coverage!

Some damage with the first freezer that was delivered. BB processed a new unit without any hassles. Delivery guys did a great job of getting the freezer into my basement and setting it up.

Who You Going To Call??? No not Ghostbusters!!! “”””””GEEK SQUAD””””””” Geek Squads iron clad , 3- years of geek squad warranty protection for that special new refrigerator purchase from Best Buy. What’s not to Love about that!!!! Do your family a favor purchase the 3 years of geek squad warranty. They can help watch over your most important purchases from Best Buy!!! Love Geek Squad!!!!

Bought the extra protection when getting our new fridge! Totally worth it!

The Geek Squad protection plan is a must have for modern appliances since you don't know where the components are made. If one thing goes out, and they don't make the component anymore, you would be out of luck. 3 years is a good length of time for worry free use. We actually needed to use this on our German gas dryer and the protection plan was well worth the money with that one use.

Excellent customer service as always the geek squad is the best

Good quality, recommend refrigerator for the cost.

Rather have the warranty so I can feel better about my larger purchase

Great to have this program for purchases. Could be a bit cheaper

Service outstanding, of the truck, installed, reviewed operation. Done in an efficient manner.

The gents fit it to the right location and connected with instructions. Thanks