Customer Ratings & Reviews

The gents fit it to the right location and connected with instructions. Thanks

I highly recommend geek squad protection to everyone. I bought a refrigerator 3 years ago and kept having problems. After several repairs (which they were great at coming out), they decided to replace it even though I still had two more years on my plan. So when I went to get my replacement at full value, I didn’t hesitate to purchase the plan again. It’s worth it.

We've had this service for 2 yrs now and feel it is very much worth the price. We've used the service mostly by telephone and it had helped us out since my husband is now working from home due to covid. The service was instrumental in helping him get set up with the computer for work in a timely manner. In the past, we've used the service to hook everything up for us when we've moved as well.

Always get this with any large appliance purchase! You will never regret it.

Definately worth the money, seems like you wouldnt have any hassle with geek squad

Our product broke the first year, Geek Squad told us to contact the manufacturer for repair. We got a full refund for product from Manufacturer. When we asked for our Geek Squad money back, they took money out for the first year of use. We said we didn’t use it. They said it didn’t matter and the GS warranty started the day of purchase. We argued that we used the manufacturer warranty. So you pay for 5 years but GS only warranty’s it 4 years and you use the manufacturer warranty the first year.

Always worth it. I geek protect all my major purchases and will continue to do so.

I love this freezer!!!! Standup is the way to go, this thing has so much room, it’s sleek and great visually and I couldn’t be happier. I may get a second one.

A MUST! I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy!I highly recommend getting this for any electronic that gets used often or constantly. Washer/Drier/TV/Computer/Tablet... etc. Do not regret it!

Great service. Had some problems but they fixed them right away.

Love this refrigerator. No complaints. Wife loves this refrigerator. At first she wanted me to buy one less expensive. I talked her into buying quality one time purchase. And she's been thanking me since.

I have not needed it yet. Let’s hope Best Buy sticks to their end of the bargain. I did contact the manufacturer for a replacement part, and they were super prompt. Fingers crossed

As descripted so far so good. Looks and best of all functions as described.

With so much technology in todays units the five year warranty is a very wise choice. You will be glad you have should an issue arise.

Brand new dishwasher received with defective handle. We live in a rural town so no factory reps available and no local Best Buy (miles away). They made provisions for me to have the part ordered and installed by a local appliance repair store in our little town. Geek Squad had me pay the local person and they reimbursed me via a debit card for the full amount of the repair. Worked like a charm. Thanks.

I have to say the Geek Squad warranties have been great! I have had to use them through the years on a couple of items and there are never any hassle or question when needed. The staff is always great to work with. I never buy any produce wihtout the purchase of the warranty offered.

Recently purchased a refrigerator and they were exceptional in their help. They went above and beyond with the install. Would love the thank the gentlemen that came but don’t have their names.

Perfect are very professional on the phone whenever you need them to help you with anything you buy from Best Buy

What is not to love about the extra loss coverage gives you. Why would you go without adding this to any major home appliance?

Great protection for my new fridge. Knowing that your investment is backed by a good protection plan