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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4581 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,581 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting the extra protection it has save me a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet needed but very easy to add. We are confident they will work fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So confused.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so confused. I bought an Insignia refrigerator in Oct 2020. The freezer fan is starting to get super noisy. I’m so disappointed. I have the Geek Squad plan but when I called they said I have to come into the store to set up an exchange. They transferred me over to Insignia. Insignia said I need a GSS number? I was on hold for over 30 min. I just want my fridge fixed. I love it otherwise. So frustrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST Friendly got in got out respects privacy n properties get the job done efficiently n effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied customer will definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year standard Geek Squad Protection is worth the extra money. I would definitely recommend their services!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE fridge install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my old one out and the new one in without damaging anything. No small feat. Gave some instruction, hooked it up and left. No complaints. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect in every way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade from side by side Samsung! Very spacious and highlight of our kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition to my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in case I need it. The plan will cover any issues that I am worried about in the future. I normally dont buy warranties but this one is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open never buy anything without a quick squad prot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open never buy anything without a quick squad protection they are very good came right out and replaced my refrigerator with no problems whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic warranty, hopefully won't need it this t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely purchased after my Kitchenaid died when only 5 years-old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good on installation of Refrigerator and install ice maker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is well worth your money. Appliance just arent made like they use to be made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and haul-away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was delivered and installed quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always provide outstanding support and service anytime I have a product issue. I would highly recommend spending the extra money to purchase one of these plans. It's better to have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Product Protection Plan is great! You never know when you'll need it or if Geek Squad will be needed to repair/fix any issue. I always get the plans for my purchases as extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my refrigerator and set it up. Ready to make ice and keep the food nice and cool. Great job done by the GEEK SQUAD!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the extended warranty on refrigerators!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty on refrigerators. The last refrigerator had to be repaired several times. It is worth the money to pay upfront for the expected repairs.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    It replaced the fridge as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. It replaced my fridge without dents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet. Good to have it when needed

    I would recommend this to a friend