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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4581 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,581 reviews
  • Rated 4 out of 5 stars

    Honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality very adequate amoount of space love ice machine and water dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiring confidently because of this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have put out of our mind the need to worry about repairing our fridge for the next 5 years. In the past, we needed the purchased warranty and had excellent response and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent in taking care of all the a mistake, that a new sale rep made in the store. Even gave a discount on my purchase. I was very impressed with the customer care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting the protection it has saved me a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping we never need to use this but seemed like a great price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst appliance service EVER!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and paid cash on 6.17.25 was told delivery fee. Because the store is like 20 miles from my home. Said will be delivered on 7.5.25 (ok, so we arent celebrating the 4th camping with the rest of family). Got home. Got a msg one of my items wont be available until 7.17.25. I got a text msg yesterday to make sure room for appliances on 7.5.25 del. Between 7a-7p and day beforethey send me smaller window. Got txt today to schedule del for /7.19.25. I called, got run around from an accent i couldnt really understand. Long story. No del til 7.19.25. (If it arrives then? They have my cash... and the store doesnt take phone calls anymore. They should refund my money and pay me since i have to go back to store for my $$$$.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter is very easy to use ,only with simple instructions was placed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5 Yr. Standard Geek Squad Protection for our new Samsung refrigerator hoping that we'll never need to use it. The cost for it is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my refrigerator quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new refrigerator after taking out the old one. They were very efficient in their work and explained me all features of the new refrigerator.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Recommend this for all big purchaes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with my Samsung fridge in past. They came out and explained issue with ice maker, brought a new kit for installation, and worked great. I bought the same Geek Squad protection for my new LG fridge at new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind For My Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They practically rebuilt my washer and now it runs like new. They came back a couple of times because of parts shortages but they were persistant. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my fridge, and al my house electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always by my electronics from Best Buy from televisions to fridge, washer, dryer, everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I have peace of mind! Fortunately, I haven't had to utilize this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people negate extended warranty but it paid off for us on our last refrig. Also gives peace of mind. Their repair people are good too as long as they don’t sub contract it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is definitely worth it. They have always been there whenever needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that this fridge has the option for ice plus. The way the fridge runs is so smooth !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the warranty for peace of mind. I haven't had to use it yet, and hope not to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These warranties are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy geek squad protection on all my products. You never know when something is going to go wrong. I’ve used the protection many times when my products have issues and it’s great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional service. Friendly staff. This is a great service , thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is essential for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless and when an appliance fails you want trusted experts to make repairs with no worries about the quality of their training and their ability to make the repairs in the proper way with the correct factory parts. I wish they were available for car repairs.

    I would recommend this to a friend