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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4581 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,581 reviews
  • Rated 4 out of 5 stars

    Geek Squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who delivered my refrigerator were very good. They took care of everything and took away the old fridge. They were very careful and set it all up nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Fix My Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to figure out what was wrong with my fridge and replace it with no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the protection plan in the event something happens to your product. Customer service does a great job helping you through the warranty process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have this guarantee. And when I have needed to use it, they always take care of me and my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from my last refrigerator. More spacious, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for a hassle free transaction! Excellent customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a nice protection plan if you own several computers, laptops, electronic devices and appliances. Whenever I experience issues with my devices I just call or make an appointment and my issues are solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and helpful customer service! Thank you for the delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have a five year warranty protection agreement on a new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation! Answered questions and made sure it was to our satisfaction.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No help so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only having my new appliances for less than two weeks I call geek squad for help on my stove light. Only to find out that they do not have LG support in my area so they were not able to help me and I would have to call another number through an LG supplier direct. It took over two hours of phone calls to get help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Right price for the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years? What can I say. Great price for the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hallie rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use my warranty yet, but Hallie was very helpful when I needed help with an installation problem. After talking to the salesperson, managers, etc. Hallie finally heard me and helped with my problem. She encouraged me to keep my warranty. Thanks, Hallie.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy Jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bishop Don Juan told me to add this to my purchase, good looking out Unc cause a brotha needed this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with Geek Squad before and it has always been a pleasant experience, so to me purchasing this was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this coverage is a must do not miss out on protecting your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully, I won't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty as the refrigerator I purchased was for my mom... If problems arise, I want her to have the easiest chance to repair or replace the unit without her needing to spend any money. $169 for 5 years is about $34/yr for that peace of mind. Verdict? Worth It.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a French door refrigerator & was glad I had 14 days to buy the geek protection. I decided an extra $129 for 3 years was worth the peace of mind that I could call in case anything goes wrong. Hopefully I won’t need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and reliabl service, will call them when needed.

    I would recommend this to a friend