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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4581 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,581 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them recently but I have been very satisfied in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderfully Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are amazing. Just what me and my family needed in our lives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad we have this warranty. Customer Service was kind enough to remind me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's world of uncertainty BestBuy warranty gives you a peace of mind. Being local they are very responsive and feels more trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't bother with these plans but I have 3 friends who bought new fridges all of which broke down in the second or third year of ownership. I am learning from their mistakes and getting a plan in place. Better safe than sorry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added protection but Hope to not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got this because it was the maximum year amount that could be purchased for the refrigerator. Not sure why it was limited to 3 yrs. Have not tried service yet but I hope to never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty protection and am happy I did. The price is affordable and I know it'll cover what I need it to cover. I've had good experience with Geek squad in the past.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50-50 toss up service geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a 50-50 tossup when dealing with geek squad. Sometimes they are attentive and go above and beyond the call of duty while other times you’re sitting there for hours with no solution dealing with someone who really doesn’t know what they’re doing. It’s a 50-50.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pressed into this purchase. Do not want. This is not a good deal

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the extended warranty on our 2 refrigerators because the ice makers always seems to go out before the refrigerator. We have learned this through years of experience. It pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service to provide the customer at a very good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, even high-quality major appliances are not built to last like they used to. The geek squad protection plan is worth every penny.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the extended warranties with any major purchase. The Geek Squad was a savior when we purchased our Sansung refrigerator several years ago due to ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is well worth the price because it is much easier to use than the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad protection is the best warranty and a must for any purchase. They replace faulty products or replace it no questions ask. Better than manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, easy to talk to and help get things fixed . Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It better to get warranty on high price ticket items because if you decide to cheap out it can come back to hurt your wallet it repaireds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend for refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend geek squad on my refrigerator in case anything were to go wrong. Being a sing mom. I don't have time to be fixing things. I like making the one phone call. And they are on the way to fix what ever goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and spacious five stars you got room for all your goodies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My warranty was deleted some how during the exchange process. But, after a few hours, Best Buy rectified the issue. They serviced my fridge and it’s like new. No issues, thereafter.

    I would recommend this to a friend