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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4581 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 4,581 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - 27.1 cu ft Side by Side Refrigerator with Door in Door, Craft Ice, and Smart Wi-Fi - Stainless steel nice LOVE THE SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and installed. Everything was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AliceMarie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was extremly helpful. I recieved prompt, courteous and useful service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one bad refrigerator and it was super easy to get get squad to help me out. Without it I would of been spending alot more money to buy a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Geek squad rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed with a greatest of care and everything was explained to me in detail. My freezer was delivered and installed with the same amount of care and concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it’s pretty cool. Never needed it for a fridge. I use it on my Xbox controllers all the time. Basically just trade them in when worn out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the plan. But better safe than sorry. I did read reviews from people and they recommended as refrigerator had problems down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty. Also the price varies depending on the price of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Coverage Continues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always feel better knowing that when the manufacturer's one year warranty expires, the protection continues. Haven't had to use for this item...yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad replaced my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Whirlpool Refrigerator after a year of having the product, I began having difficulties. Having the Geek Squad Protection Plan, I was ultimately able to replace the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would ever buy anything without a extra warranty great investment for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont short yourself

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so this is a great thing to have no matter what. It give you the extra protection you need. Best buys geeks are top of the line! They knowledge about the products are sensible to no one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't installed yet so I can't give an update on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, most of the refrigerators out there do not get good reviews on the ice makers, so buy the 5 year protection was a no-brainer. For what we paid for this unit, i'm confident that we would come out ahead if there were ever an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer warranty good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased to extended warranty plan on the freezer because the last freezer went out and over $200. of food had to be thrown out and it was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You better buy a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST- HAVE as Best Buy 1st delivered us the wrong fridge and then brought us 3 different fridges that did not work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Service and 100% professional.. A pleasure to deal with... easy from problem to total satisfaction. The Pinecrest Best Buy is the Best store in Miami...A++

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second year with Geek Squad Protection. I am enjoying the service. At the beginning I thought the money I paid for three years protection is a waste. But that is not the case, the service I am enjoying since last year is worth the money paid.

    I would recommend this to a friend