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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4581 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 4,581 reviews
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to see when major appliances have option for additional warranty purchase. Price was reasonable and peace of mind of having it if its ever needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I never have to use this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing that one of my most used household appliances is covered by insurance. I hope that I never have to use this in the future.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Arturo. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Hope to never use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We signed up for the warranty and hope to never use it. We shopped around and Best Buy had the best service package for the best price. They actually use their own "Geek Squad" versus many others that contract out. Fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! will be buying more for sure! thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use yet but i never had an issue . I like that the olan is 5 yrs lowes went form5 yrs to 3yrs so wont be buying from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best at doing their job. I am glad they are here to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be with out this. Have had it for 7 years and happy with the knowledge and professional support of the employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad service many times for various things. I have always been satisfied with the professional service, knowledge and resolution of what I'm there for. I will always take advantage of the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for New Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some trouble with my dryer, and had no idea what it was. Turns out it was a piece of clothing stuck, but luckily we had bought the protection plan to help in case we ever needed it. Saves on calling others to service appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working like a Champ !!!! Definitely worth it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are not as sturdy as my old refrigerator.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad protection for all my products I purchased. I was recently disappointed when my dishwasher stopped working and I called to set up a service apt. There was no one on the geek squad team that could service my product. I don't see a point in paying for a protection/service plan if they don't have technicians on their team to service the products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is always a good choice because it extends the warranty given by the manufacturer and we think it’s a good value or insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth every penny and the Geek Squad is professional, knowledgeable and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice sales person Kim,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought an open box bespoke samsung refridgerator for a steal well worth buying the 5 yr warrenty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must havw it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As i keeo saying you gotta have geek squad its a bonus to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 3 years, this is a great price! Knowing that I have insurance of my items is lifesaving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we all appliances these days it seems "efficiency" trumps "longevity". So having a little extra peace of mind for larger purchases is worth it. The benefits provided in Best Buy's protection plan are best in class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all electronics getting more complicated and expensive it is nice to have peace of mind that any issues will be handled competently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing and go above and beyond to make the delivery a success

    I would recommend this to a friend