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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4581 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,581 reviews
  • Rated 5 out of 5 stars

    A must when buying major appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new Samsung double door refrigerator from BestBuy and absolutely need to buy geek squad protection. Have not had any problems with Geek Squad yet since I have not had any breakdowns on my fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good with a minor glitch that will hopefully be fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll let you know after I call them out to fix the main door again. It doesn't stay open and will "drift" back to the closing position which causes a problem when I am trying to load or retrieve stuff. A quiet unit, much quieter than my previous Samsung (7 years old). Has great features like one of the two bottom drawers can be used as a fridge area (to chill wine) or can be a freezer, depending on how I want to program it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra protection on all of my products... Everytime I've had a problem...Geek squad solved it quickly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Great price for 5 year protection and it gives me a peace of mind,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without this warranty. Especially on big ticket items. Best Buy is hassle free when it comes to standing behind the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is the best!!! Excellent customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great plan to add to your best buy devices. Protect yourself from having to spend thousands in repairs. 3 years of protection for a low price!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    # 1

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costumers service love the way they handle all the situations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor repair needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a minor repair needed. Scheduled on line. Repair person called to get the details and had the part needed delivered to the house before his arrival. Fixed the problem in no time. Pain Free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must, if you want that long term protection for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection Is Important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the Geek Squad service!! Fair prices for great service. Highly recommend for every electronic or appliance purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always trust The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has never let me down in the years that I've used their services, they are an excellent group!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind for a new appliance is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 10% of what we paid, it wasn't cheap, but it means a hassle free repair if anything goes wrong and hopefully the cost will only be for peace of mind and we won't have to test out the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie and Patti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved us tons of money on little minor repairs here and there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it will be worth my money if I ever need to use it. The Geek squad service guys are really nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost without the Geek Squad. I've also used them in the past for other problems unrelated to kitchen appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the way geek squad responds quickly to my requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service. I was very pleased with the quick delivery time and how helpful the people who delivered my item were.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with ample space. Looks sleek and is easy ti clean

    I would recommend this to a friend