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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4590 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,590 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection - DO IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found so much value at purchasing this protection - I have used it a few times and Best Buy is great at replacing the items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this one if anything goes on with your equipment the geek squad will make sure you get the help an support you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my slide in range and recommended I turn the oven on first before using it to get the factory oil and grease off of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my new refrigerator because the price was so great and I can call them if I have any issues which i hope not to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is fantastic and always comes through for me. I never have a problem with Geek Squad by my side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best value when compared to other stores on an extended warranty. Save yourself the hassle and cost 3-5 years down the line and purchase the extended at time of purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service contract looks like it would be helpful. I hope I don't have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad yet to be used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad protection so that's a good sign. In the past when I have used this service, it ran smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a great thing to him and protects you from from damage later on down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad for this appliance at this time. I have used them before and they were great. I know it will be the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent customer service and very good product i will recommend this to all my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv and thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must when buying electronics like i do. They are so helpful and the discounts are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty protection offers the best solution if the hardware fails to operate normally. Large appliances are expensive for repair and may exceed the protection plan cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys brought in the fridge with ease and took the old one away with no problems. And it was the same crew they are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it protects my investment and hopefully their service, if needed, is simplified and easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best and we purchase there coverage on everything we purchase at Best Buy. When you need them, they will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return refrigerator, no refund was allowed, so bought plan

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing Deli drawer. No help from customer support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is missing the deli drawer. I can’t get in touch with customer support to replace it. DONT purchase from Best Buy. Their customer support agents don’t answer the phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties are a necessary evil for major appliances. What I do like about them now is that they are renewable when they are about to expire. Will definitely be doing that when the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always some ease of having Geek Squad services on hand for the products I buy. I feel confident and get best of the item.

    I would recommend this to a friend