Customer Ratings & Reviews

Frig was repaired in a timely Manner, and product was replaced after it was declared a "lemon". However, we could not get the g. Squad to render the white glove service on the new frig. because they had already performed it on the original frig. Since we are in our 70's, setting up the family hub is way above our expertise. This oversight may very well be because they don't deal with lemons very often.

Great service. Personal made sure everything worked properly.

The protection plans are well worth the cost. We’ve used them with other products and I always make sure I get it

Haven’t used service yet,had extended warranty with Best Buy before and service was great.

Very helpful with any issues that may occur! Would purchase it again!

I had before extended warrant from Best Buy and I was very pleased with their services I wish they have 5 years instead of 3

We bought the extended 5 year warranty for our appliance for peace of mind.

What a comfortable feeling knowing that Geek Squad will be right out if there is a problem. So glad we have this

Had Geek Squad coverage on a refrigerator. The ice maker went out three times and they let us pick out a new refrigerator for the same price we paid.

It's amazing and performance great and I recommend everyone to buy it

Very reasonably priced. Purchased just for the extra protection. We hope to never use this.

This is a must have if you purchase an appliance from BB.

Yes very excellent. I would recommend them to my friends and family.

I like the size of it and how it is divided to three storages.

good to have on an electrical appliance if nothing else peace of mind.

Havent needed to use it, and hope I never will .. as it should be. But nice to know I am fully covered!

This service can be very valuable if you are not technically minded. For example, I had a screen issue with my iPhone and a small adjustment screw corrected it.

Peace of mind is what this is all about. Best Buy delivers on this promise.

II hope i don't need the 3 year protection plan i purchased for my LG 33 Refrigerator wiht Bottom Freezer: however the plan was very reasonable why take the chance

After spending over $2000 on this refrigerator, I wanted so peace of mind that it was protected for 3 years.