Customer Ratings & Reviews

Bought an expensive refrigerator and 5 year Geek Squad I purchased gives me peace of mind

I’m covered if anything happens... fridge was over 3500 and only came w 1yr warranty... all it takes is one little issue ... if it happens I’m covered

I have not had an opportunity to use this. I guess it’s a good problem to have

I am all about protecting this large of an investment. I think it only makes sense to plan for the future.

Very quiet and nice unit. Would recommend easy to use

The warranty i purchased is for the deep freezer i purchased to last longer than the manufacturer warranty.

Purchased 5 years protection plan which was highly recommended and excellent customer customer

Couldn't nor wouldn't live without geeks squad. I have a 3 year protection on computer and appliances I have 5. I call and they come out and fix it!

I always get the extended warranty on all my major purchases. If I should need it, I know it’s there.

We received a great price and love this refrigerator.

Glad we purchase this extended warranty, a peace of mind for our Samsung refrigerator. Great price.

The Geek Squad is awesome. They teach you how to use what you buy and show you all the features

After replacing my refrigerator twice in one year, this is worth its weight in gold.

They are great! Very helpful and resolved my issue in a timely manner. Very nice to deal with.

No nonsense protection plan. Your item fails and it is replaced or you are given the value of its cost as store credit.

Always buy an extended warranty because you never know when something will go wrong, better to be safe than sorry

Highly recommend getting Geek Squad Services. Thenplan is helpful and is guaranteed

Got this for my refrigerator. Haven't need to use it yet so can't really rate it.

The whole purchase from beginning to end was seamless. I always get Geek Squad protection for peace of mind

Bought a refrigerator from best buy outlet. It was an open box but was said to be still functioning. After having it for 14 days we noticed everything in the freezer had defrosted. Temperature reading inside the fridge said the freezer was at 0 degrees Fahrenheit but in reality it was at 60 degrees when i put a temperature probe inside. Geek sqaud came out 4 days later to repair. They claimed the gasket on the freezer was not sealing correctly cause it to let heat in. They then “repaired” it and later that night it was still not freezing. Had to call them again and now have to wait another 2 days to have someone come out again.