Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4590 reviews
(4,590 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Tammy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They hooked up my FRIDGE quickly! Love the local best buy..
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Spend money to save money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only covers issues that affect the operation not comes Eric issues such as dents and scratches.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection warranty for a few bucks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For an appliance like refrigerator, it is worth buying protection for few more bucks. Gives peace of mind. Geek Squad provides good service if needed.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get the extra protection plans. I am very glad that we do because there has been two items that we have needed it for over the years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always pretty good I hope I never need to use them for my new fridge.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great feature to add...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Value and excellent Service as usual from Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Great, just in case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection gives peace of mind for those just in case scenarios.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always comes in handy, I’d rather not stress and let the professionals handle it
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great squad helped me with my new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needs help getting my computer started and he took his time helping me
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Love the extra protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the Geek Squad protection in place because I do not have to worry about the "what-ifs" in my budget. If I have an issue, I call the Geek Squad!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squat Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfully competent and friendly people who wanted my issue resolved.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Protections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always purchase the geek squad protection to ensure our products are warrantied by Best Buy;s realibility
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Kitchentoys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guys did wonderful job setting up are appliances and was very nice to help us
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven’t used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had the need for Geek Squad other than to replace my tv and that went flawlessly. Would recommend
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Slow Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have geek squad protection for my dishwasher. The GE dishwasher has broken down after two years of use. So far, I have been unimpressed with Geek Squad service. I had to wait 30 minutes to try and get an appointment on a phone call only to have them drop my call. I then resorted to online chat, and I had better results in that I got an appointment scheduled for them to check the machine (still took about 20 minutes for her to schedule the appt on the chat). Unfortunately, that appt is 2 weeks out. My guess is once they come to check it, they will order parts. I will, as a result, be without a dishwasher for several weeks. There is really no quality support here. The scheduling was terrible. The wait is terrible. I have bought a few appliances from Best Buy, but after this experience, I am done with them.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this 3 year standard geek squad protection just in case needed
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fridge though a bit pricey. It is very roomy and connection to the internet is nice addition.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to have a extra warranty.. We get the extra warranty with all major purchases
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and great deal when included under a promo
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No doubt about having this service. I don't like to take risks.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


