Customer Ratings & Reviews

The geek squad service is great but the only thing i didnt lik is the the gentleman who came out was not honest because we were suppose to get a refund and he put our refund towards a 5 year warranty on our refrigerator which we did not need necause we already purchased the geek squad protection.

Great customer service and help loading my product!

I'm very happy with my Geek Squad service. The respond fast and their service is very good. I'm really happy I got it.

Purchased this unit over a year ago, very pleased with usage, no problems whatsoever, hope it will last as long as our previous LG.

Didnt knkw i even had this . How awesome. Everything comes with extras when you buy from best buy

The guys are great and knowledgeable. Very professional too!

Always good to have reputable warranty and a company that is near when you need it the price is reasonable and the peace of mind knowing they back up the product is priceless

Very good item for the money. Works well. Does what it needs to.

I hope I never need this service but I got it just in case my refrigerator acts up.

I have been very pleased with customer service at Best Buy, along with the happiness of my new refrigerator and microwave. Once paid off I’m coming back to buy a new stove!

So far so good no issues yet. But i hope when and if i do everything goes smoothly.

I purchased an upright freezer (best buy exclusive brand) that stopped working within a few months. Unfortunately, I originally didn't purchase the extra geek squad warranty, but after several emails and calls (due to unknowledgeable employees) Geek Squad still made it right, by exchanging the freezer for a new one, and allowing me to then purchase the extra Geek Squad warranty! I did have to load the freezer in my vehicle, to return it, but some Geek Squad members, took care of the rest. Since I purchased the Geek Squad warranty in the replacement freezer, a technician will come to my home to repair/replace the freezer, if need be.

Hopefully i won't ever have to use it! The price was reasonable and it provides me peace of mind.

Absolutely love this refrigerator. Lots of space in the refrigerator and freezer.

The printer is awesome, I had trouble with the ink dispensing and when I try printing pages, they were blank. After calling Epson and talking to a technician, the ink finally dispensed.

I live the 3 doors and its very spacious. Water and ice dispenser was a plus.

i personally advise anyone buying a major appliance to get the geek protection plan because you never know when you will need it and having this plan can save you thousands

Spent a nice penny on this better protect it. CYA, be screwed it something major happened to it.

fast and efficient. Came in and did a nice job installing and clearing all debris after.

This is a great insurance everybody should have it