Customer Ratings & Reviews

Haven’t had to use them yet but I have a peace of mind knowing my product will be taken care of.

Love my new freezer its the perfect size for all my needs

Would recommend on an item like this as they can be expensive to repair.

I would recommend Geek Squad for every appliance you buy from best buy. They came as needed when you having problems with your appliances

I always get a BB warranty if I'm spending for than a couple hundred bucks. It provides peace of mind and BB does a good job when they're called out or need to replace an item. It's been a life/wallet saver in the past, so I don't leave the store without it.

BestBuy has a professional Team for Installation and they did a great job with all my Installations. There protection plan is a gem because they really take care of their customers. I would recommend this to everyone. I would never think anyone other than Best Buy specially for appliance purchases. Very good service and trouble free installation. Thank you Best Buy we love you. We like your guys dressed up professionally and courteous with their customer centric attitude. I am a big fan of Best Buy total tech support and plan to keep it every year.

my chest was bought in to garage and set up where i wanted, i trusted Best Buy also believed it's always great idea to buy protection plans to protect your products, yes, i 100% recommended.

Great service I know my thing are well protected and can be fixed or replaced with ease

Good deal with a combo purchase. Haven’t needed to use it yet.

Geek squad protection plans have always been great for us in the past. No problems getting something exchanged/fixed.

I havent had to use it, but 300 bucks seems like the insurance provider/companies are seeing the need to charge a lot based on the probabilty of failure. $100-150 seems like a fair price, otherwise geek squad in general is really good with their warranties, so its worth it.

They are very good and understanding with our needs and clear with their answers.!

Besy Buy GEEK SQUAD PROTECTION PLANS are the best! You can't go wrong, when something breaks, and let's face it, everything eventually does! Best Buy is out in a flash to fix it.

Nice and friendly. I’ve used geek squad many times before ,The services has never disappointed me in any type of way.

The agents that delivered our wash machine went out of their way to additionally re-connect our dryer exhaust (no charge) as they noticed it had come detached in the back and was very difficult for me to get at as I have knee and shoulder impairments. The team was in and out within an hour for the hookup. They wore masks and were professional in appearance and service. The sales manager talked us into buying the larger 5.0 cu ft model as it was more than sufficient to handle the load of a comforter as well - something us guys don't really take into account when purchasing a wash machine. That was a great piece of advice that only cost an additional $45. Thank You Alex!

Love the 2 drawers and the inside water and water jug and the ice maker in the freezer it also has a easy access to the filter

Must get it. My fridge broke down a month before my 5 years warranty expiration date, and best buy just gave me a brand new one (i picked it) since they couldn't fix it

As I say, Greek Squad Protection is a must plus have because you never know when your purchase is going to break down or have some kind of malfunction and you end up paying way more than it cost to repair..so with the geek squad protection plan..you have NOTHING!!! to worry about..and you could be low on funds so having the geek squad protection is a must plus have..i have experience not having a protection and i said NEVER AGAIN!!! I'm getting the Geek Squad Protection Plan so that i can be STRESS FREE!!!

We did extensive research before purchasing a refrigerator. We discovered that regardless of what brand you purchase, the most frequent part to need repair is the icemaker. In fact, several salesman told us that if you own the refrigerator for long enough, it's only a matter of time before that icemaker gives out! We actually wanted to purchase a refrigerator without an icemaker for that reason, but finding one of good quality without the icemaker proved to be especially challenging. And because we had just suffered the loss of our current refrigerator, we realized how tough it is to be without that particular appliance! The price of the protection plan was definitely worth the peace of mind for us. I love the fact that it even covers food loss. The geek squad has proven to be friendly and expeditious. We would purchase it again!

I hope I never need this but since I doubt the samsung will last 42 years like my previous Frigidaire, I paid for a 5 year extended warranty. I wish it was for 10 years. I will know if I recommend the Geek Squad only if I use them. I hope I don't but it is hard to say as I've only had the fridge 10 days.