Customer Ratings & Reviews

Helped my husband and I figure out what we needed to do with the issues we were having with our brand new refrigerator.

I have not used it yet but I am glad I had the opportunity to have a protection plan.

i personally advise anyone buying a major appliance to get the geek protection plan because you never know when you will need it and having this plan can save you thousands

They are easy to communicate with and well trained

I used to think service contracts were a waste of money. Than within the last 2 years, my dishwasher died, my oven needed repair, AND our top of the line LG French Door compressor died after less than a year. The Geek Squad handled it ALL, new LG comes WEDNESDAY. I understand stuff happens.....the GEEK SQUAD helps you get through the STUFF. They are one of the MAIN reasons I use Best Buy for EVERYTHING!

The agents delivered installed and explained all the features of our new LG refrigerator. While doing so they were pleasant, friendly and professional. They took as ling as was needed for us feel good about our purchase.

Didnt knkw i even had this . How awesome. Everything comes with extras when you buy from best buy

A must have, don’t hesitate or debate the necessity…

Purchased this unit over a year ago, very pleased with usage, no problems whatsoever, hope it will last as long as our previous LG.

Always always always always always always get the warrantee at best buy

The agents installed fridge without any hassle. Arnaldo and Javier from A&S Nieves Transport did a great job in delivering and hoping the fridge to the waterline. They also gave instructions on disposing gallons of water and cubes and wiping the product before starting to use. Great crew and work well done.

Seems to be an excellent value for the cost, and completely covers everything that I would expect and want.

Great features, easy clean up. Beautiful stove and a well upgrade from my last one.

I would recommend everyone get this when purchasing something from bestbuy

When I brought my refrigerator I also brought the protection plan. I was super excited when I seen Geek Squad. I have used the Geek Squad in the past and had lovely experiences. I highly recommend getting protection plan especially if it’s with the Geek Squad.

I purchase the protection, however I have not had to use it.

I love the added protection! This is my go-to place for appliances with Geek Squad in the building, one stop shop.

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnn

I'm very happy with my Geek Squad service. The respond fast and their service is very good. I'm really happy I got it.

I purchased the 3-year warranty with some hesitation because everything I read says not to buy. However, after looking at the cost per year, it wasn't such a huge price to pay for piece of mind. The retailer that I was going to purchase my refrigerator from had a much higher warranty cost and the salesman was sort of pushy and initially wasn't going to deliver my refrigerator free of charge unless I purchased the extended warranty. I did purchase the refrigerator and they consented to deliver free, however after a day of reconsideration, I cancelled my order with that retailer and went with Best Buy, who actually matched the lower price of refrigerator the other retailer was offering, but didn't pressure me to buy the extended plan. I did take my 15 days allowed time to decide.