Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4593 reviews
(4,593 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i just purchsed the 3 year wareanty for only 100..
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Hopefully not required
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator is new and hence no service has been sought for. Hopefully not required.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Mayor appliance repair times unacceptable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy-LG Repair servicemen schedules too long, refrigerator not cooling properly had it repaired twice in less than a month and after they acknowledge it needed to be replaced it's taking them an awful long time to resolve issue, I waited since January until March 2021 for them to issue a refund (Not refrigerator all this time) when they finally issued one electronically the link doesn't work and they are telling me I need to wait another 2 weeks for them to send another e-refund. Not even sure if that one will work. called 10 different numbers from Best Buy and all of them route you to the same customer service department with the same answer that my case cannot be solved, apparently CSR doesn't have managers. so frustrating
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
warranty is a must.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy warranty with 90 percent of my product. It has paid for itself several times.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad protection for 3 years for an appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is good buy for an appliance. Would recommend for anyone who purchase needs to be protected
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is affordable and gives me peace of mind with a high price purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Price was right!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time purchasing an appliance warranty; and first time purchasing Samsung appliance
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good the have protection plans on appliances really good in case they mess up
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service and support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong. Always there to support and fix an issue. I would never not get it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great "insurance "
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had Geek Squad before. They are the best to have. That extra piece of mind!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They dropped it off in perfect condition!!!!!!!!!!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got to protect your investment and geek squad has the best protection out there.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I never need them but I'm glad to know they are there for me if it breaks!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service that they have at bestbuy...........
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't Used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I never have too. Great deal on the 5-Year Standard Geek Squad Protection
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the 3 year guarantee..............
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to not have to worry for the next 3 years if the fridge breaks!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good program
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It make you feel safe and peace. The price is right.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent support and service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had such great service everytime we needed a service, definitely a must have.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having peace of mine, knowing I can call them to fix my computer.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


