Customer Ratings & Reviews

We got this protection plan due to the fact that we bought the item as an open box.

I always purchase protection plans geek squad they have excellent dervice

I'm glad I bought this, so no worries. I have the qeek squad on my side.

They are awesome...... keeping my refridgerator working and all that jazzz

The Geek Squad couldn't fix my refrigerator ice-maker, so after 8 visits they replace the refrigerator....but won't transfer the remainder of my warantee to the new refrigerator....that doesn't seem fair. Not my problem that they couldn't fix iit.

Freezer/Fridge went out on the evening of 4/22. Called Geek Squad around 9:50 PM, but they sent me over to LG because they weren't doing repairs. LG was closed. Called again on the morning of 4/23. Said they might be able to get someone out at the beginning of May. Told me to try LG. If I could get someone, they would reimburse me. So I will have to pay for the repairs IF they can be completed. Though we have lost $400-$500 of food already, I have some of it sitting on ice in the coolers that we had around the house last night. So I have to now have to tend to the coolers for 2 or more weeks? It says "We fix it or replace it." on the website? I didn't see "We fix it, or we will fix it in a few weeks, or we will let you find someone else to fix it." Now I'm getting a tech from from LG on the 28th. They "may or may not have the correct part" so they might have to come out again.

Why not pay a little extra for the warranty? Will come in handy

Love having the protection for all of my household goods

This was easy to install and works perfectly. Totally a win-win.

i recommended add a protection plan , I use in other item and it work fine

It is the first time that I buy this proteccion.I wish peace on meant.

Must have for me and the family. Wouldn't second guess purchasing again

Best buy does a great job backing up what they sell, no questions asked.

Great piece of mind when you buy a floor model. Hope I never need it.

Great price for a 5 year warranty, stress free if item breaks down.

Never had an issue well worth the head ace if product breaks down

No issues with my warranty so far, was able to get quick support

I will shop at Best Buy for the warranty plan alone. No Hassle at all.

The Geek Squad has never let me down my expectations is if I need them

This is a good purchase for high priced kitchen, laundry, and media products.