Customer Ratings & Reviews

It’s very recommended and worth it thank you guys

This is a great fridge/freezer, so much more room than my old one

From past experience with our last refrigerator geek squad has always been there for us

The Geek squad is usually very good which is why I purchased a $500 warranty with my Samsung Bespoke Refrigerator.

It's a no brainer. Just get all your appliances from Best Buy and Geek Squad protection for all of them. Remove the uncertainty of broken appliances and unpredictable repair bills. So valuable to have the peace of mind from Geek Squad so you're never worried about unexpected repair costs. Geek Squad is extremely responsive. They don't hassle you when you call for a repair. They quickly assign a technician to fix it. Just get this coverage so you can sleep easier at night. You won't regret it.

I have always selected the geek squad protection plan when it comes to electronics or appliances. They will either fix the issue or find another product to replace it. Well worth the extra money.

Great fridge love the storage love the all of the various compartments. My only frustration was that my waterspout broke down after two years. Repair guy basically said they would have to tear out and replace the whole line to repair it which would take three or four days. Not worth the fix

Great service having my fridge installed. Fast and knowledgeable. They even had to remove the handles to get it through a doorway.

I did not know how to use the monitor in. The fridge geek squad helped me

Was super quick and answered any questions we had!

I highly recommend making the purchase protection plan for you never know when a product will go bad. This plan was so important to me when my refrigerator starting having ice maker problems. Went through 3 efforts to get it fixed and nothing worked. Through the Protection Plan I was able to get a new refrigerator with maximum protection on cost of new refrigerator, plus protection under Geek Squad service. I highly recommend these plans when making a high dollar purchase.

Awesome installation process! Virtuous, on time, professional, and walked us through the setup once installed!

I ALWAYS get my products insured when it comes to anything with technology. I highly recommend you do the same as technology breaks without even being touched. I unfortunately have experienced that with a laptop going out 6 months after the manufacturer warranty ended. It was keep up very nicely and nothing was done wrong on my part. Yes you pay more for insurance but technology can never be trusted---- even when purchased new.

Thank you for install my refrigerator, the guy was so nice and helpful. You guys made everything so easy for us. S

The Geek Squad installed my TV and headphones. All work well. They were ontime and very helpful. The answering service to schedule the visit was terrible. I could not understand them nor could they understand me. They may say they speak English but I did not think they did well enough to be answering phones. Worst part of Geek Service. Need to bring to US.

The agents helped me with a new refrigerator. Wish we could have taken it home that day instead of delivery

This was a gift I bought for my parents and they absolutely love their fridge!

Love it can’t wait to see it all in my new home. :)

When I bought this fridge I knew it was the best, but for some reason I got the warranty and right away it crossed my mind it wasn't the smartest decision . How wrong was I . Later when it broke down I couldn't stop thinking what a scam the warranty had been .But my wife convinced me to call and to my surprise all of a sudden it became the greatest deal ever . They went through as agreed in the contract . What an opposite as with other warranties .I would definitely recommend it !

The BEST service I have ever bought. The quickly work to try and solve my problem with my LG, sadly the company sent didn’t really work with LG well and couldn’t fix it. They quickly reimburse me, no questions ask, no hassle, no paper filling, just quickly gave me store credit of what I paid once it was deem it couldn’t be fix. They were always friendly and work quickly to set up the dates for fixing and try everything they could. HIGHLY recommend them for any of your equipment.