Customer Ratings & Reviews

Already had to use the warranty on relatively new Fridge/freezer because I was not getting any ice. Unfortunately, they did not send a Geeksquad person but a third party who said I had to get a new replacement. Ism glad I called the manufacturer who sent a person and they replaced the mother board.

It is more spacious than our previous refrigerator. The doors have plenty of space for condiments and bottles of wine. The media hub is perfect for listening to music while you cook, and adding our own photos was a nice touch.

Who You Going To Call??? No not Ghostbusters!!! “”””””GEEK SQUAD””””””” Geek Squads iron clad , 3- years of geek squad warranty protection for that special new refrigerator purchase from Best Buy. What’s not to Love about that!!!! Do your family a favor purchase the 3 years of geek squad warranty. They can help watch over your most important purchases from Best Buy!!! Love Geek Squad!!!!

I have all my appliances covered. It is always a great experience getting a hold of the geek squad and submitting a claim.

Easy to purchase and sent directly to our email. Recommend

The Geek Squad protection plan is a must have for modern appliances since you don't know where the components are made. If one thing goes out, and they don't make the component anymore, you would be out of luck. 3 years is a good length of time for worry free use. We actually needed to use this on our German gas dryer and the protection plan was well worth the money with that one use.

Love it can’t wait to see it all in my new home. :)

I was told it’s an in house warranty, haven’t used it and hope I never have to. lol.

Glad tohave the assurance of support & repair. I've used Geek Squad before and was Very Satisfied with the experience. They were Kind, Listened Intentfully & Explained Service.

Some damage with the first freezer that was delivered. BB processed a new unit without any hassles. Delivery guys did a great job of getting the freezer into my basement and setting it up.

Purchased this for my dented/damaged fridge that I purchased on discount. Normally damaged items are sold as is, but they still allow warranty coverage!

Great service every single time something happen with fridge they were able to fix it fast

I highly recommend geek squad protection to everyone. I bought a refrigerator 3 years ago and kept having problems. After several repairs (which they were great at coming out), they decided to replace it even though I still had two more years on my plan. So when I went to get my replacement at full value, I didn’t hesitate to purchase the plan again. It’s worth it.

We've had this service for 2 yrs now and feel it is very much worth the price. We've used the service mostly by telephone and it had helped us out since my husband is now working from home due to covid. The service was instrumental in helping him get set up with the computer for work in a timely manner. In the past, we've used the service to hook everything up for us when we've moved as well.

work perfectly good customer serve, sales representative is the best.... Best service

Our product broke the first year, Geek Squad told us to contact the manufacturer for repair. We got a full refund for product from Manufacturer. When we asked for our Geek Squad money back, they took money out for the first year of use. We said we didn’t use it. They said it didn’t matter and the GS warranty started the day of purchase. We argued that we used the manufacturer warranty. So you pay for 5 years but GS only warranty’s it 4 years and you use the manufacturer warranty the first year.

Best Buy has great protection plans. Have used them in the past and they are very thorough and get things fixed quickly. For problems, the Geek Squad comes and fixes it quickly. For protection plans, Best Buy and Geek Squad is the best.

Not much to say about this extra warranty as I haven't needed it for the new refrigerator we bought. Won't kick in until warranty expires. I will say that I am surprised that $2000 refrigerators aren't expected to last more than a few years. I remember the old Sears Kenmore that you bought once every 20 years.

A MUST! I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy!I highly recommend getting this for any electronic that gets used often or constantly. Washer/Drier/TV/Computer/Tablet... etc. Do not regret it!

Good idea and have yet to need it but glad I have the coverage