Customer Ratings & Reviews

Delivery was good and delivery guys were friendly and haul off was good as well

Haven’t had to use the geek squad yet. They are always helpful if you have any questions.

I got this to cover a TV for 5 more years so I don’t have to worry about something bad happening and having to buy a new one. Beat buy has always had the best service plans compared to other stores and it’s one of the main reasons I will always shop at best buy

A must have, highly recommend getting this protection on any newer appliance as they unfortunately not built liek they used to be, this easily paid for itself in no time

The delivery was fast and as expected. Will always use the squad for delivery and installation.

This is truly a nice product to have when the item purchased is expensive . I have had purchased this product on other items purchased and so far I have not been disappointed

So glad I purchased this extended warranty because the Samsung fridge is a total piece of poop. Definitely recommend getting the extended warranty for all purchases $500+ but do not recommend any Samsung appliances. Just to make it sting a little extra for me is that the Samsung fridge was a gift for my gf’s mom.

Always nice to know you have the peace of mind and that your purchase is protected

We always get a warranty when it comes to purchasing refrigerator and dishwasher

Hopefully i never need but if i do i know they have me covered

associate very good in working with me. took extra time

I asked to add an extended warranty when I ordered the refrigerator. I found out that didn't happen. So I called Geek Squad on June 2 to purchase extended warranty. When I received my email receipt, it looks like the warranty was post dated to the date of purchase of the refrigerator, not the actual day I purchased the extended warranty.

If you purchase a Samsung product get the Geek Squad warranty. I own all Samsung appliances (Microwave with hood exhaust, stove, dishwasher and refrigerator) in my kitchen. Dishwasher went down after manufacturer warranty expired. This warranty goes beyond Manufactures warranty. "Damed if you do, Damed if you don't"

Even if I never make a claim on this protection plan, the price was reasonable enough that the cost will justify the peace of mind I will have over the next five years. I've used the Best Buy & Geek Squad protection plans in the past and am very impressed with how the work. And I love my new LG fridge so much that I'm really hoping that I never do have to make a claim. The peace of mind for the next five years is well worth the cost.

I think all major purchases should have a warranty on them. I never buy without one.

warranty's are always good to have even though you already get one with the Manufacturer. with this one best buy takes care of it for you if you have problems

Very friendly out going very professional on time.

Very happy with new refrigerator and Best Buy’s customer service and percs for doing business with them

Cant really say much about this besides, Im glad that I have extra coverage to give me a piece of mind if something does go wrong.

The delivery guys were awesome. They measure to make sure they could get into the house without issue. They removed and reconnected doors. They were very polite. Also explained everything to me.