Customer Ratings & Reviews

worth the money. all appliances are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

Haven’t had to use the warranty. Hopefully I don’t have to, but what they offer for the price is worth the peace of mind.

Good service! They are responsive and provide the service we need

Love everything about this fridge. The custom ice maker wows everyone. And everyone loves the door in door access to condiments.

I have not us3d the protection plan as of yet but the geek squad has been very helpful with setting up my printer to the new MacBook I just purchased. They very very understanding and helpful with every question and we were successful in getting my laser printer to function.

Best Buy has the best protection plans and i highly recommended their Concierge Service! James Rowan was a life saver and a stress reliever when i was purchasing appliances for a new home and trying to arrange for delivery and installation from another state!

Best Buy has the best protection plans and i highly recommended their Concierge Service! James Rowan was a life saver and a stress reliever when i was purchasing appliances for a new home and trying to arrange for delivery and installation from another state!

Had a refrigerator with manufacturing defects. Fortunately, we had an extended service policy. Therefore would not purchase another refrigerator without an extended service policy Geek Squad.

Love this fridge so far - it is set up to easily attange shelves as needed and organize contents clearly and easily. Keeps everything at proper temps too

Got my 5yrs warranty purchase. My first LG refrigerator stopped working just before the warranty ended. Called Best Buy repair service came to house. Refrigerator serviceman decided i need a new refrigerator and that's what I got.

It stands to reason with any new appliance you need a Geek Squad warranty with all the electronics and high tech that can go awry (it’s no longer your reliable appliances of yesteryear). Do yourself a huge favor and get one!

Have not used this product yet, and hope not to use it. I have used the same company for other items and never had any trouble with claims.

Geek squad is always a safe bet and highly recommend it. They are dependable and respond quickly.. I have always had great service.

Well, good news is that it’s affordable and available. Always purchase extra protection. It is pretty seamless however if your fridge broke it doesn’t provide you a spare fridge while you’re waiting for parts to arrive or your exchange. Also, if they decide to exchange say in year one, than you lose the original extended warranty, it is not transferable and not protated as a credit.

The agents installed my Range very quickly and efficiently. They did a great job.

We used this protection when our freezer stopped working and all the meat inside spoiled. The replacement freezer was delivered and we had to restock it, but we did file a claim for the spoiled food. I believe we had the check for the claim within a week.

Bought a kitchen aid refrigerator. It hums/buzzes so loud I had a technician come out; only to find this is normal for this particular model. I do not think this refrigerator will last up to its warranty and I am so glad I purchased this extended warranty.

I haven't had a chance to use the service agreement but if I do it's there very happy with my purchase

Warranty is good to have on all appliances just in case your appliances malfunction.

Every major appliance we purchase from Best Buy we always add the additional Geek Squad Warranty for 5 years. Their services are excellent and we have never been disappointed!