Customer Ratings & Reviews

It is always good to have a five year warranty protection agreement on a new refrigerator.

I called the Qeek squad about the dent on my new Samsung refrigerator. I decide to see what kind of discount I can get for it. I was very happy with the amount.

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

This is a nice refrigerator. Only thing that concerns me is the change Water Filter is much to often. Other than that, we are pleased with this unit.

Decided to buy a three year warranty after 1st unit's ice maker was not working. Best Buy easily agreed to allow the purchase even though I did mot purchase with initial purchase.

Bishop Don Juan told me to add this to my purchase, good looking out Unc cause a brotha needed this

Good installation! Answered questions and made sure it was to our satisfaction.

Great service and helpful customer service! Thank you for the delivery

Big upgrade from my last refrigerator. More spacious, works great.

Thank you for a hassle free transaction! Excellent customer service

The extra warranty is all worth it. I have had 2 items that have not been repairable and they have done what they say they will do. I highly recommend the extra protection.

Since the refrigerator was an expensive item and we rely on it daily, we purchased this added protection just in case we had any problems. It gives us peace of mind.

Geeksquad helped set up my fancy new fridge and didnt leave until all of my questions were answered!

I haven't needed to use it but figured I'd purchase the 5 year plan. covers just about anything if it goes out. my old refrigerator didn't have it and just to have it looked at cost the price of the 5 year plan. hope I don't have to use it but glad I have in just in case.

I purcahsed 5 year warranty because it includes almoat every coverage, and it is 5 year and cheap.

this coverage is a must do not miss out on protecting your devices!

5 years? What can I say. Great price for the warranty

Best buy warranties are the best value, and protection of all the major retailers. I have warranties on everything.

I would recommend this to anybody because it is very spacious,easy to clean it also has so much features to make things easy for you.

We have been without a correctly functioning fridge for 4 months now. No one in customer service seems to care that there is no solution in sight. One service tech has already 'repaired' the issue and a week later the same problem was back. NUMEROUS service techs have no-called/no-showed or cancelled last minute appointments with us. Today, customer service informed me they would love to reschedule the tech visit (from today, 8/5 that was a no-show), but they can't because there are no available appointment options. It is ridiculous to expect your customer to go 4+ months without a functioning fridge with NO END in sight. Do better, geek squad.