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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4590 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,590 reviews
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and spacious five stars you got room for all your goodies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, easy to talk to and help get things fixed . Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AliceMarie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was extremly helpful. I recieved prompt, courteous and useful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my Samsung refrigerator and it came in handy when the refrigerator stopped cooling they gave me full credit and replaced it by letting me pick another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would ever buy anything without a extra warranty great investment for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We signed up for the warranty and hope to never use it. We shopped around and Best Buy had the best service package for the best price. They actually use their own "Geek Squad" versus many others that contract out. Fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and installed. Everything was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I buy large appliance or electronic I make sure to get warranty it just makes since cause brand new can malfunction at anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you may need a warranty, but it feels good to know that you can purchase one at a affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for getting installation and rid of old appliances. The guys were in and out in just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get yourself protected! Clean and easy service and no worries to get back to normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad service many times for various things. I have always been satisfied with the professional service, knowledge and resolution of what I'm there for. I will always take advantage of the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for New Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some trouble with my dryer, and had no idea what it was. Turns out it was a piece of clothing stuck, but luckily we had bought the protection plan to help in case we ever needed it. Saves on calling others to service appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I never have to use this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing that one of my most used household appliances is covered by insurance. I hope that I never have to use this in the future.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Arturo. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Mistakenly put in by the employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mistakenly put in by the employee who checked me out for the purchase but they helped me change it from 3yr to 5yr protection (which is way better)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month since delivery of fridge. No problems so far. Bought Protection for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/installation people were great. They hooked up the ice maker and levelled the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to see when major appliances have option for additional warranty purchase. Price was reasonable and peace of mind of having it if its ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we all appliances these days it seems "efficiency" trumps "longevity". So having a little extra peace of mind for larger purchases is worth it. The benefits provided in Best Buy's protection plan are best in class.

    I would recommend this to a friend