Customer Ratings & Reviews

I am enjoying my freezer, whereas it holds a lot of food and I just love it.

bought the service plan customer service let me buy though it had been almost 60 days since purchased bought the kitchen aid refrigerator on an open box deal at $1050 discount of 2800. stole another at best buy lol

Agents are very professionals and they know what to do. They deserve 5 stars rating.

I bought a $3k+ appliance and the BestBuy warranty is short bucks with better and longer coverage than the manufacturer. As with all warranties, I hope to never use it, but it's easier to work with BB than some manufacturers.

Unlike many warranty programs, Best Buy provides great support and coverage for a great value. Either they repair it in the store fairly quickly or simply replace the item with no questions or hassling. Highly recommended!

Lots of room. Works great and love all the storage

The agent was outstanding. Helped us with a long dreadful issue while updating our kitchen appliances. It was great to have assistance with no additional isdues6!

very expensive but necessary as I do not have good luck with regfrigerators and my last one had over 8 repairs

We loved the extra security. Affordable price in my opinion. I would recommend.

The service has helped me a lot because after several Freezers with failures they were going to check it for me And help me with the exchanges

I used this service once I had a good experience. I was also given a gift card for the delay. It was during cov-19.

Haven't had to use yet, but it was very easy to purchase.

3 year protection is very good to purchase in case something goes wrong with your product

Heavy, bulky refrigerator was brought in effortlessly...They know their job.

Bought the extended warranty. Haven’t used it but trust it will be there if I do.

Glad I got this as I think I will have to get ahold of them about my freezer. One of the levelers was missing of the bottom. Hoping it will cover getting one.

Having been a longtime Best Buy/Geek Squad customer, I see the value of their coverage. We decided to have our new refrigerator covered for 3 years.

As you can see we do quite a bit of business with Best Buy. Good selection, great prices and the best hassle free protection plan I've ever had to deal with. Things break, usually out of warranty, be prepaired.

DELIVERY GUYS WERE VERY NICE. DELIVERY MANAGER SUCKED.

I have no opinion on the warranty as I have not had to use it. I don't anticipate using it in the near future.