Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4590 reviews
(4,590 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Reassuring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Assuring to know I have this extra protection, just in case.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The geek squad pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always on time and very respectful would always use them
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insured
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the equipment insured gives us peace of mind
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They replaced my icemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replaced my refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plans Needed for Big Ticket Items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I've said on these reviews about big purchases, warranties are a must-have. If you don't purchase, you end up paying a lot more for service!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
BEst service protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told we should purchase an extended warranty on all our appliances by friends because many fridges will start having issues within a year or two.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely would say it's worth the extra money to invest in especially when they come to you to fix it and if out for awhile they allot money to replace your groceries if they can't fix in time.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed our fridge perfectly. They were professional and nice. Always recommend getting protection especially on big investments
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good risk transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly have had some prior urchases fail but Geeksquad is easy to arrange repair and replacement more than once. Worth the money on an expensive purchase.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I always get protection on brand new appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With appliances more high-tech and digital then they were five ten years ago, you need to make sure your warranting your information because you never know what's going to happen with technology.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service!!! No doubt about it. We had issues with Refrigerator and dryer, Geek Squad technicians fixed all these issues with no charge.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
We shall see...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure. Have not had a need to use this service yet. But I decided to purchase it because of the cost of repairs for this appliance.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely need this. My LG refrigerator had a problem with the motor 2 years later. Geek Squad replaced it at no charge.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Came in handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that I purchased this extra protection, the ice maker broke and I was able to get it fixed. The coronavirus added a hick up, but Ingot it done.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It is what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it, but what can i say other than its a warranty
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick and simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers came in with the new refrigerator and connected the new hose with ease.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A good decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For me very important, and the service is amazing and faster.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great deal on protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on the protection plan. BestBuy has great service and now my Mom doesn’t have to worry...if something goes wrong BestBuy will fix it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


