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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4590 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,590 reviews
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assuring to know I have this extra protection, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time and very respectful would always use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the equipment insured gives us peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans Needed for Big Ticket Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I've said on these reviews about big purchases, warranties are a must-have. If you don't purchase, you end up paying a lot more for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEst service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told we should purchase an extended warranty on all our appliances by friends because many fridges will start having issues within a year or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely would say it's worth the extra money to invest in especially when they come to you to fix it and if out for awhile they allot money to replace your groceries if they can't fix in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed our fridge perfectly. They were professional and nice. Always recommend getting protection especially on big investments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good risk transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly have had some prior urchases fail but Geeksquad is easy to arrange repair and replacement more than once. Worth the money on an expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get protection on brand new appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With appliances more high-tech and digital then they were five ten years ago, you need to make sure your warranting your information because you never know what's going to happen with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service!!! No doubt about it. We had issues with Refrigerator and dryer, Geek Squad technicians fixed all these issues with no charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We shall see...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure. Have not had a need to use this service yet. But I decided to purchase it because of the cost of repairs for this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this. My LG refrigerator had a problem with the motor 2 years later. Geek Squad replaced it at no charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I purchased this extra protection, the ice maker broke and I was able to get it fixed. The coronavirus added a hick up, but Ingot it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it, but what can i say other than its a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came in with the new refrigerator and connected the new hose with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me very important, and the service is amazing and faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the protection plan. BestBuy has great service and now my Mom doesn’t have to worry...if something goes wrong BestBuy will fix it.

    I would recommend this to a friend