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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4590 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,590 reviews
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra protection on all of my products... Everytime I've had a problem...Geek squad solved it quickly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The services is the best in the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I can think is how best the service is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection Is Important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection because if anything happens I know it’s safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerator freezer door was bent and replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Best Buy and geek squad, Excelent company and. Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the Geek Squad service!! Fair prices for great service. Highly recommend for every electronic or appliance purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not Insure?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy insurance for every electronic I purchase. When my 45" TV went a few months before the end of my 5 year warranty, I was able to replace it with a bigger brand new one, at no charge. What a deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must, if you want that long term protection for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it will be worth my money if I ever need to use it. The Geek squad service guys are really nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it to protect my investment definitely on big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service. I was very pleased with the quick delivery time and how helpful the people who delivered my item were.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered warranty for future protection. I haven't used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always trust The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has never let me down in the years that I've used their services, they are an excellent group!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost without the Geek Squad. I've also used them in the past for other problems unrelated to kitchen appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Great price for 5 year protection and it gives me a peace of mind,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY glad I got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the squad protection, I'm sure we would have spent way more to repair our stuff. Very worthwhile.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this plan yet and I hope I do not have to. It is nice to know that Best Buy has my back in case something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is the best!!! Excellent customer service!!!

    I would recommend this to a friend