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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4623 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 4,623 reviews
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had previous warranties with Best Buy, they are generally good with their service. I’ve not had to use this one yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick to remove an old one and bring a new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the Geek Squad protection a few times and have had great service, especially when compared to other stores plans. If it is a big purchase I always get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for added protection on our purchase of a Samsung refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to buy Best Buy’s warranty’s. They saved me tons of money when the product has issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to know that there is a protection plan. Hopefully we will not have to use it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad Assistance Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For major appliances and TVs, highly recommend getting the protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection for my freezer! With this heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for my fridge. It malfunctioned so they sent someome to repair it and it works well since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I need assistance with laptop/printer, etc. the Squad is there to help. Every time I needed assistance, they were able to help me through the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year GeekSquad extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with my new LG fridge - it's peace of mind for the big things that might go wrong in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is important that we purchase a warranty every singe time but this one covers practically everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty is always worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Geek Squad protection and it's always been worth doing so. Had issues previously with only a month left and got a free TV because I had the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works. Get the warranty if you have dogs. We seem to burn these up in two years so the protection helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and set up. Old refrigerator was taken away. The protection is worth having in case my refrigerator breaks down again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    practical ,protection, stress free ..good quick service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garanty of 5yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer services are excelent and the deliverys too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing Deli drawer. No help from customer support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is missing the deli drawer. I can’t get in touch with customer support to replace it. DONT purchase from Best Buy. Their customer support agents don’t answer the phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's great insurance. the couple of times I used it, it was a smooth transaction. I always get it with all my big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to like it’s cheap insurance on a expensive item

    I would recommend this to a friend