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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 4,643 reviews
  • Rated 5 out of 5 stars

    They came through on old fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out multiple times and couldnt get ice maker fixed so they replaced the whole thing paid off for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Included installation, set up, and delivery, for a great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    purchanse plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchases plan due to the only option to get coverage due to new company rules to purchase tota plan which is not worth getting due to not being a value. if buying plan but the max time available since it is not renewable

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Billie. Thanks for sharing this with us. We apologize for the misunderstanding. We appreciate the feedback as this can help us improve our services in the future. If you have any questions or need further help, please feel free to reach out.

  • Rated 5 out of 5 stars

    Awesome coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you didn’t buy reconsider! They provide excellent coverage on all products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work with you , very profesional. And are in top of problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeping my fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use as of yet and hopefully I never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. I purchased for 5 years. It’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty and I haven't needed to use it yet, so it's good for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks had my fridge installed in minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable. Measured twice moved my fridge once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. I have not had to use the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe bet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the plan because you never know when something will break!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never miss the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase additional protection for any product I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they install my appliances but it came in handy for some computer work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and peace of mind for any unknown future problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for an extended warranty in case something were to break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, friendly and professional, on time and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always happy to purchase the geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proteccion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must for the best service thanks best buy. Have a nice day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always had the perfect plan for me. They are always ready to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage from day 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the coverage and it took affect from day 1 never needed it but the piece of mind was always there

    I would recommend this to a friend