Customer Ratings & Reviews

I've only had to use a protection plan one time and it worked fine. I used to never buy these but with everything being computerized now and just not built to last like the good old days, I buy a protection plan except on items that is is too expensive

I've purchased the protection plans in the past and they have always proven to be well worth the cost. Once my TV failed 5 days before the protection plan expiration date -- and I received a brand-new larger TV as a replacement. Wouldn't go without it.

GREK squad service has always been exceptional from BestBuy. Have extended warranties with all my major appliances: Samsung washer, and dryer, current GE gas range (soon to be replaced was Frigidaire Gallery gas range. All under Geek Squad warranties. Ten stars for past performances.

I was told it’s an in house warranty, haven’t used it and hope I never have to. lol.

Good idea and have yet to need it but glad I have the coverage

Good quality, recommend refrigerator for the cost.

i had this unit for three great year. this is an adorable fridge to behold, my only flaws is where the ice n water dispenser. over time, the water drops started to have cosmetic wears. i got the new family hub bespoke and i know it will be amazing. the family hub will remain my best fridge

Not much to say about this extra warranty as I haven't needed it for the new refrigerator we bought. Won't kick in until warranty expires. I will say that I am surprised that $2000 refrigerators aren't expected to last more than a few years. I remember the old Sears Kenmore that you bought once every 20 years.

Great to have this program for purchases. Could be a bit cheaper

Excellent customer service as always the geek squad is the best

Great service every single time something happen with fridge they were able to fix it fast

work perfectly good customer serve, sales representative is the best.... Best service

Hoping my warranty pays off. Got it to be worry free. Hoping it is hasslefree too. Time will tell. Haven’t used it yet.

Bought the extra protection when getting our new fridge! Totally worth it!

I don't think I've ever bought one of these before. Always thought WHY? If it past the warranty it would last. Not so much anymore. Especially reading reviews on Refrigerators Apparently they are only build to last 7-10 year with lots of issues. Hopefully it will be a waste of money but at least I have a bit of peace of mind

Always get Geek Squad extended warranty on high dollar purchases. Easy to add during purchase and easy to use - one phone call for all covered items, no looking for various manufacturers warranty phone numbers, etc.!

Rather have the warranty so I can feel better about my larger purchase

I have all my appliances covered. It is always a great experience getting a hold of the geek squad and submitting a claim.

I purchased the 5 year plan for my samsung fridge i bought as a discontinued model. I had two separate issues with it. (Both common problems after a little reasearch) and geek squad setup a feild tech to come and diagnose and order/replace the necessary parts to fix it. Both times have easily paid for itself. I recommend it to anyone making big purchase.

This is a very nice icebox. I really like the modern aleek look on the outside with bo dorr handles. The inside is good and so is the freezer. Only reason i didnt give it five stars is because i would have gone for more fridge space.