Customer Ratings & Reviews

I buy the 5 years on all my appliances l lost a tv because a part went bad they came to my house found the problem said they didn’t make that part anymore so l got a brand new TV

2 years I purchased a refrigerator from a company that will remain nameless, got the warranty; however 9 months later my refrigerator goes out over $400 GONE! They're warranty does not replace food/medicine etc... So this was a driving factor to purchase my refrigerator from Best Buy, i love the benefits they offer woth their warranty

The delivery team had to remove the doors to my refrigerator so it would fit through the door! They did this efficiently and with positive attitudes. My new refrigerator was delivered without a scratch thanks to the careful trip through the narrow doorway.

Love the size and options. The temp dial is tricky though, it takes a few tries for it to land where you want it. All in all it's good so far!

Amazing fridge , very spacious and enough to keep grocery for a while . The shelves are long and strong to hold many items . Easy to remove and clean also . Also easy to wipe the front without staining it . Overall the fridge works well and I’m glad i purchased this .

Great, very helpful and informative. Just wish I would’ve gotten the 5 yr warranty. 2nd time I’ve had this issue with my Samsung smarthub refrigerator and they took care of it right away.

For the cost for 5 years of worry free on the fridge it was worth it. Hopefully we won’t need to use it but if we have to we are covered.

Geek Squad to the rescue! So glad I bought the Geek Squad Protection Plan along with a refrigerator I purchased last year (2022). The fridge has failed twice since then and each time I called Geek Squad, their team handled getting a service repair company scheduled in a quick and efficient manner.

Love that we are protected it helps knowing any where down the road 5 years I will have the coverage and don’t have to buy a whole new piece of equipment

The gents fit it to the right location and connected with instructions. Thanks

Always get this with any large appliance purchase! You will never regret it.

Great service. Had some problems but they fixed them right away.

Geek Squad has been great. I get one-on-one attention and all my questions are answered. If I don't understand they will take the time to explain things in layman's terms. Great expeience.

Definately worth the money, seems like you wouldnt have any hassle with geek squad

Always worth it. I geek protect all my major purchases and will continue to do so.

Service outstanding, of the truck, installed, reviewed operation. Done in an efficient manner.

Love my new refrigerator. Very pricey but worth it. I've only had it for a few weeks but love everything about it. Had Geek Squad install and it was great. Love the auto fill infusion pitcher. Love the middle drawer which you can adjust the temperature, using it for beverages and they are the perfect temperature. Love the adjustable shelves. Love the sleek no handle look. Highly recommend.

As descripted so far so good. Looks and best of all functions as described.

Love it. Bougth it after old 10 year went out live the features

excellent service both of freezer and best buy. best of luck